[Hiring] Medical Overpayment Closer @ClaimReturn LLC

Role Description

This is a CLOSER role—not a task‑taker, not a processor, not a "wait for direction" position. We're hiring Closers who know how to overcome obstacles and drive calls all the way to dollars‑in‑the‑door.

If you're the type who owns outcomes, thrives under pressure, and wants your effort tied directly to your income, this is built for you.

Base Pay: $30/hour but the real earning power comes from our Monthly Incentive Bonus Plan. This is a performance‑driven structure where top closers consistently earn incentive. Every month is a new opportunity to outperform—and get paid for it.

What Closers Do Here

• Own recovery cases
• Drive case inventory medical overpayment recoveries with urgency and precision
• Manage provider communications with confidence and authority
• Navigate RCM workflows at providers to close cases quickly
• Strategically follow up on healthcare refunds until dollars are returned
• Hit-and exceed-monthly recovery and revenue targets
• Maintain a disciplined pipeline using our case management system and Microsoft Office 365 (Excel, Outlook, Teams)
• Prioritize workload to maximize recovered dollars across inventory

This role is for someone who treats recoveries like a sales pipeline—not a checklist.

Qualifications

• Associate's degree required; bachelor's degree preferred
• Strong Microsoft Office 365 skills
• Excellent communication, negotiation, and follow‑up skills
• Comfortable in a performance‑driven recoveries environment
• Ability to manage case inventory with ownership and urgency
• Healthcare experience

Requirements

• Revenue Cycle Management (RCM) experience (helpful, not required)
• Healthcare Collections experience (helpful, not required)
• Overpayment Recovery or Insurance Follow‑Up experience (helpful, not required)
• Experience closing cases in any industry (helpful, not required)

Benefits

• Discount dental insurance
• Virtual health insurance
• Paid time off
• Discount vision insurance

Schedule & Location

• Fully remote in WI only
• Monday-Friday | 8:00 AM - 4:30 PM
• Designated home office that is distraction-free eight hours per day required
• No evenings, weekends, or holidays

Company Description

If you want a role where:

• You own your results
• You control your earnings
• You're rewarded for production
• You're surrounded by high performers

...then ClaimReturn LLC is the right environment for you.