[Hiring] Medical Insurance Benefits Agent @RemX

Role Description

Are you detail-oriented, customer-focused, and ready to grow your healthcare career? Join our team as a Remote Medical Insurance Benefits Agent and enjoy the flexibility of working from home while making a difference behind the scenes in patient care.

Come be a part of a team that ensures ease and accessibility for patients to be able to get their prescriptions without having to stress about cost or how fast they may get their prescription!

• Position: Medical Insurance Benefits Agent
• Pay: $17/Hr. weekly (FULL TIME) + Benefits
• Projected Start Date: 10/12 & 11/9
• Equipment will be shipped to your home
• Schedule: Will be assigned an 8-Hr. Shift M-F between 8a-9pm EST (MUST BE ABLE TO ACCEPT ANY SHIFT IN BETWEEN OPERATIONAL HOURS)
• US RESIDENTS ONLY!
• Comprehensive Training: Get all the tools and support you need to excel in your role.

Job Responsibilities but not limited to:

• Assist patients with obtaining coverage for prescription medications.
• Inbound/outbound calls to patients, guarantors, payors, and payees.
• Utilize call center software to complete account research and update notes.
• Place calls to insurance companies on behalf of patient needs.
• Adhere to call center metrics and HIPAA regulations.

Qualifications

• MUST HAVE AT LEAST 1 YR OF RECENT MEDICAL INSURANCE VERIFICATION OR BENEFITS EXP (NO EXCEPTIONS)
• Must have previous experience in prior authorization, claims, HIPAA knowledge.
• Previous call center experience recommended but not required.
• Must have a quiet secure location in home to work.
• Previous experience with high-volume calls recommended but not required.
• Good communication skills.
• Must have High Speed Internet with Hard wired Modem access (NO HOTSPOTS will be accepted).
• Computer proficient (able to learn new software and navigate multiple screens).