[Hiring] Medical Information Specialist @Praxis Precision Medicines

Role Description

This position may be performed remotely, but requires the flexibility and willingness to travel as needed.

The Medical Information Specialist will help build and operate Praxis’ AI-enabled Medical Information capability as we prepare for potential launch and future portfolio growth. Serving as the primary human expert for Medical Information escalations, this person will respond to complex inquiries, develop and govern scientific response content, and ensure AI-generated responses remain accurate, balanced, current, and useful.

This is a hands-on role for someone who combines strong scientific judgment with a builder mindset. You’ll work at the intersection of medical expertise, technology, and stakeholder experience, using inquiry insights to continuously improve both our content and how we deliver it to healthcare professionals, patients, caregivers, and other stakeholders.

Primary Responsibilities

• Own complex Medical Information inquiries, serving as the primary escalation point when an inquiry requires human expertise.
• Provide timely, accurate, balanced, and scientifically appropriate responses to healthcare professionals, patients, caregivers, specialty pharmacies, payers, and other stakeholders.
• Build and maintain high-quality scientific content by researching, authoring, and maintaining a rigorous and scalable Medical Information content library.
• Evaluate scientific literature and emerging data to ensure content remains current, consistent, and scientifically accurate.
• Provide human oversight of AI-enabled Medical Information by monitoring escalated and AI-generated responses for quality, accuracy, consistency, and appropriateness.
• Continuously improve AI response quality and coverage by identifying opportunities to strengthen response libraries, knowledge bases, and workflows.
• Analyze inquiry trends, frequently asked questions, and emerging information needs to identify content gaps, educational opportunities, and improvements to the Medical Information experience.
• Partner effectively across Medical, Legal, Regulatory, and other functions to review Medical Information materials, maintain appropriate documentation, and ensure timely fulfillment of requests.
• Help establish a Medical Information capability that supports launch readiness while creating scalable content, processes, metrics, and ways of working that can grow with the Praxis portfolio.

Qualifications

• PharmD, RN, or bachelor’s degree in a life-sciences discipline; PharmD strongly preferred.
• 3–5+ years of Medical Information experience in the pharmaceutical or biotechnology industry, including direct experience responding to unsolicited medical inquiries.
• Strong scientific judgment with demonstrated ability to evaluate clinical literature and translate complex information into clear, accurate responses for different audiences.
• Excellent medical writing and verbal communication skills, including confidence engaging directly with healthcare professionals and patients.
• Experience developing and maintaining Medical Information response content; experience with inquiry management systems and commercial or launch-stage products is strongly preferred.
• Curiosity about AI-enabled Medical Information and the judgment to know where technology can improve the experience and where human expertise matters most.
• A builder who takes ownership, moves with urgency, identifies gaps before they become problems, and continuously raises the quality of the work.

Requirements

• The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement.
• Comfort with screen work, basic hand coordination, and focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Benefits

• 99% of the premium paid for medical, dental, and vision plans.
• Company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage.
• Dollar-for-dollar match up to 6% on eligible 401(k) contributions.
• Long-term stock incentives and ESPP.
• Discretionary quarterly bonus.
• Extremely flexible wellness benefit.
• Generous PTO, paid holidays, and company-wide shutdowns.
• Joining a phenomenal crew of colleagues who are smart, engaged, and inspiring.

Company Description

Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis, we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high-impact medicines for patients and families affected by and living with complex brain disorders.

• Core Values of Trust, Ownership, Curiosity, and Results are foundational to every aspect of our business.
• Commitment to diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day.
• Equal opportunity employer committed to providing opportunities to all qualified applicants.