[Hiring] Medical Executive Virtual Assistant @Hire Overseas

Role Description

We're looking for a Medical Executive Virtual Assistant to provide remote clinical and administrative support for a multi-location healthcare group based in the United States. This is not a general VA role. You will be embedded in the daily operations of a U.S. clinic, handling patient communication, administrative workflows, and clinical support tasks under the direction of the client's team.

If you hold an MD or PharmD and want a flexible remote role that still puts your training to use, this role is worth reading.

What You'll Work On

• Patient Communication and Inbox Management
  • Manage inbound and outbound patient communication including calls, texts, and inbox
  • Handle fax and email triage for the clinical team
  • Coordinate referrals and follow up to ensure nothing falls through
• Clinical Support
  • Support prior authorization processes
  • Assist with lab result review and patient follow-up coordination
  • Prepare charts ahead of scheduled appointments
  • Perform quality checks and chart audits
• Administrative and Documentation
  • Verify insurance and manage documentation and medical records tasks
  • Maintain organized, accurate records across all patient interactions
  • Work within monitored, secure systems provided for client access

Qualifications

• Medical degree (MD) or pharmacy degree (PharmD), required not preferred
• Fluent English, spoken and written, with clear and professional communication
• Comfortable working directly with U.S.-based clinical and administrative staff
• Solid understanding of HIPAA compliance and patient confidentiality standards
• Experience with EMR or EHR systems, with eClinicalWorks familiarity as a strong plus
• Detail-oriented and organized: you close the loop without being asked
• Able to work on a U.S. time zone schedule
• Stable internet connection and a private workspace

Nice to Have

• Prior authorization or insurance verification experience
• Familiarity with U.S. referral coordination workflows
• Experience in a remote healthcare support or telehealth environment

How to Apply

Please include:

• Your updated resume
• A short Loom video (1 to 2 minutes) introducing yourself, describing your clinical background, and explaining how your medical training translates to this type of remote support role

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

• Initial Application - Submit your application and complete our prequalifying questions
• Video Introduction - Record a video introduction to showcase your communication skills and work experience
• Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
• Recruitment Interview - Initial screening with our talent team
• Executive Interview - Meet with senior leadership to discuss role alignment
• Client Interview - Final interview with the client team you'd be supporting
• Background & Reference Check - Professional reference verification
• Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.