[Hiring] Medical Device Procedural Specialist @Intermedia Group

Role Description

The Procedural Specialist promotes Surgery Advanced Reconstruction & Repair (AR&R) products to customers and potential customers through clinical support and education within a defined geographic area and as directed by the Regional Business Manager. This portfolio manufactures and delivers specialized medical technologies used by surgeons, including soft-tissue reconstruction meshes, biologics, and fixation devices primarily focused on complex abdominal wall reconstructions, hernias, and plastic surgery.

• Educate and train physicians, hospital personnel, and hospital staff on technical matters relating to AR&R products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs.
• Coordinates with field sales, the logistics, timing, duration, strategy, and execution of field level customer training and technical support of clinical cases.
• Establishes and maintains relationships with customers (surgeons, PA’s, general surgery coordinator, OR manager, nurses, scrub techs), hospitals, and physicians. Obtains new users and applications for company products and services.
• Observes and reports market trends which affect AR&R sales, service, and product development.
• Maintains relationships with the Region Manager, Territory Managers, ATMs, and customers.
• Processes customer complaints and returns in accordance with established procedures and policy.
• Maintains company automobile and company property.
• Complete and processes reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports, and complaint reports in accordance with established procedures and policies.
• Fulfills the duty of a Territory Manager in vacant territories and supports AR&R procedures as directed by the Regional Manager.

Qualifications

• Associates or Bachelors degree highly preferred; or minimum of 6 years equivalent relevant work experience with High School diploma.
• Minimum of 3 - 5 years experience in the Operating Room or procedural areas.
• Surgical and procedure knowledge, adequate to support clinical cases.
• Medical and surgical terminology; basic anatomy knowledge.
• Current credentialing and/or certification in respective clinical discipline.
• Advanced knowledge of surgery, and experience with general or plastic surgeons preferred.
• Experience in the hernia space.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills with the ability to maintain numerous priorities and meet established deadlines.
• Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.
• Demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote), PowerBi, Salesforce (SFDC), and Showpad.
• Maintain vendor credentialing.

Requirements

• Considerable time spent on a daily basis standing and walking around large hospital environments. Standing 6+ hours a day will be common.

Company Description