[Hiring] Medical Content Development Specialist @EVERSANA

Role Description

Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical, biopharmaceutical, medical device, and digital therapeutic products by providing timely, scientifically balanced, evidence-based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers.

An important aspect of medical information is developing, managing, and providing impactful medical response documents. This position is responsible for medical content development-related client engagements. This role requires medical information and medical content experience and knowledge, including excellent communication skills (both verbal and written). The role is home office based (full-time position), and the eligible candidates must hold a valid work permit in the European Union or the UK.

Essential Duties and Responsibilities:

• Plays an essential role supporting Manager, Medical Content Development on content development-related engagements for integrated and complete commercialization deals as well as for clients who require medical information or medical affairs consulting services outside of EVERSANA’s complete commercialization partnerships.
• Writes and creates medical and scientific content related to Medical Affairs, Medical Information and Medical Communications including, but not limited to, Scientific Response Documents (SRD), Frequently Asked Question (FAQ) documents, Slide Sets, Abstracts, Posters, Education and Training materials, and others for potential clients.
• Drives the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical, legal, regulatory (MLR) review meetings.
• Works with EVERSANA and/or client-provided document management technology platforms (i.e., Veeva PromoMats / MedComms, etc.) as content owner when appropriate, uploading documents, providing reference anchoring and annotations as required.
• May be called up to perform scientific data fact checking for documents in support of medical reviewers participating in MLR teams.
• Collaborates with Manager, Medical Content Development and contributes to discussions on strategy, tactical execution and communication approaches for assigned projects.
• Participates in key client meetings as assigned.
• Supports preparation of thought leadership articles, newsletter, publications, congress presentations, slides, and blogs related to the medical content services and practices.
• Supports creating/updating the SOPs, checklists, templates, style guides, and guidance documents as necessary.
• Mentoring and coaching team members. Support hiring and onboarding as necessary.
• Stays knowledgeable of industry best practices and supports leadership team in evaluating and implementing new technologies and procedures to improve operational efficiency and quality of materials developed.
• Works collaboratively with other medical writers and creative teams across EVERSANA.
• All other duties as assigned.

Expectations of the Job:

• Responsible to deliver CLIENT DELIGHT.
• Responsible to identify, deploy, oversee, mentor direct reports and consultants supporting various clients.
• Responsible to work collaboratively with EVERSANA medical information and medical affairs team and take direction and feedback from management and clients.
• Responsible to ensure management and compliance with industry standards and codes of practice.
• Able to work independently to develop high-quality, scientifically accurate, strategically aligned, ethical, and compliant medical content.
• Responsible to proactively flag and manage any quality issues, and ensure timely corrective and preventive actions.
• This position may require business travel and will need to be able to travel up to approximately 10-15%.
• Able to work full time and be flexible with work scheduling as required by clients and management.

Qualifications

• Doctorate or Master of Science (MSc) degree in Life Sciences or healthcare or equivalent.
• A minimum of 2-year(s) experience in pharmaceutical industry or Medical Information / Medical Communications service provider.
• Experience developing global medical information materials, e.g., scientific response documents (SRDs), frequently asked questions (FAQs), custom response documents (CRDs), etc.
• Exceptional written, oral, interpersonal, and presentation skills including the ability to independently interpret and summarize complex results.
• Ability to establish credibility with a variety of audiences; especially with clients.
• Ability to effectively interface with all levels of management and staff and to succeed in a matrix team setting while meeting or exceeding timelines.
• Proficient editing skills along with expertise in Microsoft Office, Acrobat and other applications.
• Experience conducting literature searches and working with tools such as PubMed, Ovid, Embase, etc.
• Experience working with reference management and citation software (e.g., EndNote, Mendeley, Citavi, etc.).
• Strong understanding of regulatory requirements and best practices in relationship to Medical Information, Medical Affairs and promotional and non-promotional materials review.
• Excellent project management skills and proven track record of being results driven.
• Ability to conceptualize, design and deliver best in class solutions.

Requirements

• A Pharm.D. or Pharm.M or a Degree in Medicine or PhD is preferred. Relevant bachelor’s degree in a Life Science also considered.
• Medical Information, Medical Communications, Medical Writing, Medical Affairs; experience developing medical content, especially Medical Information materials, for both new product launches and for updating and managing current materials; experience working across multiple therapeutic areas.
• Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate.
• Highly fluent in English, both written and verbal, plus one or more other European language to the Common European Framework level B2, C1 or C2.
• Ability to analyze, digest, and interpret complex scientific information and data.
• Ability to develop project plans and execute on the project plan, both works individually and working with client(s), other medical content development team members, and medical information contact center team and leadership team.
• Proven track record of executing and delivering results.
• Transforms creative ideas into original solutions that positively impact client delight and company’s performance.
• Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.

Benefits

• Patient Minded: I act with the patient’s best interest in mind.
• Client Delight: I own every client experience and its impact on results.
• Take Action: I am empowered and hold myself accountable.
• Embrace Diversity: I create an environment of awareness and respect.
• Grow Talent: I own my development and invest in the development of others.
• Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: I speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate: I am bold and creative in everything I do.