Role Description
Responsible for leading complex pharmacy claim audits, ensuring compliance with client-specific requirements, and delivering advanced data analysis to identify trends, risks, and opportunities for improvement. This role involves:
-
Managing high-risk audits
-
Investigating fraud or discrepancies
-
Presenting comprehensive reports with actionable recommendations
-
Providing strategic insights through advanced data analysis, predictive modeling, and the development of sophisticated dashboards
-
Managing senior-level client relationships
-
Leading discussions on audit findings
-
Collaborating on customized strategies to optimize pharmacy operations
-
Mentoring junior team members
-
Reviewing deliverables
-
Driving team projects to enhance audit processes and tools
-
Ensuring adherence to industry standards and providing guidance on regulatory compliance, including HIPAA
-
Focusing on continuous improvement, innovation, and strategic initiatives to enhance client satisfaction, operational efficiency, and risk management
Qualifications
-
Typically requires a University Degree or equivalent experience and minimum 5 years of prior relevant experience
-
Proven experience in managing client relationships and delivering high-quality client services
-
Strong background in pharmacy benefit management (PBM) processes and systems
-
Extensive experience with data analysis tools (e.g., Excel, SQL, Tableau, Power BI)
Requirements
-
Degree in Healthcare Administration, Business, Data Analytics, or a related field (preferred)
-
Advanced analytical and problem-solving skills with the ability to interpret complex data sets
-
Exceptional written and verbal communication skills, with the ability to present findings and recommendations to senior stakeholders
-
Strong project management skills, with the ability to manage multiple priorities and meet deadlines
-
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data visualization tools
Benefits
-
Medical/dental/vision plans, which start from day one!
-
Life and accident insurance
-
401(K) and Roth options
-
Tax-advantaged accounts (HSA, FSA)
-
Educational expense reimbursement
-
Paid parental leave
-
Digital mental health services (Talkspace)
-
Flexible work hours (availability varies by office and job function)
-
Training programs
-
Gallagher Thrive program β elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing
-
Charitable matching gift program
-
And more...