[Hiring] Medical Billing Specialist @Hire Overseas

Role Description

We're looking for a Medical Billing Specialist (Psychiatric RCM) to own the full revenue cycle for a busy psychiatric and mental health practice. You will manage all aspects of internal billing operations including:

• Claims creation and submission
• Payment posting
• Denial management
• Accounts receivable
• Patient collections
• Patient financial inquiries

You will also serve as the primary liaison between the practice and its external billing partners. This is a full-cycle role, owning the entire RCM process from claim to collection and serving as the primary point of contact for patient billing questions.

eClinicalWorks (eCW) experience and recent psychiatric billing experience are hard requirements. If you have:

• 2 or more years of full-cycle psychiatric or behavioral health billing experience
• Proficiency in eCW
• Experience with Medicare
• HIPAA certification

This role is a strong fit.

Qualifications

• At least 2 to 3 years of proven full-cycle medical billing and revenue cycle experience with recent psychiatric or behavioral health billing experience strongly preferred
• Proficiency in eClinicalWorks (eCW) with recent hands-on experience preferred
• Proven experience with Medicare billing
• HIPAA certified with a strong working knowledge of HIPAA compliance requirements
• Comprehensive knowledge of the full medical billing lifecycle including claims management, payment posting, denials, collections, and accounts receivable
• Experience with commercial insurance plans, Medicaid, and managed care organizations in addition to Medicare
• Strong knowledge of CPT coding, ICD-10 coding, insurance terminology, and payer guidelines in a psychiatric practice setting
• Excellent phone etiquette and patient communication skills
• Strong reporting skills with proficiency in Excel and other reporting tools
• Highly organized, accurate, and able to manage multiple priorities independently in a fast-paced environment
• No prior commitments that would conflict with full-time employment and a reliable technical setup for remote work

Requirements

• Experience working with managed care organizations and behavioral health payers specifically (nice to have)
• Background in a psychiatric private practice or mental health group practice setting (nice to have)
• Experience managing external billing vendor relationships (nice to have)

Benefits

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• This role requires availability during US business hours
• Work inside a growing psychiatric and mental health practice with a dedicated and patient-focused team
• High-ownership billing role with direct accountability for revenue cycle performance and patient financial experience

How to Apply

Please include:

• Your updated resume
• A short Loom video (1 to 2 minutes) introducing yourself, describing your psychiatric billing and eCW experience, and walking through how you handle a denied claim from identification through to resolution

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

• Initial Application - Submit your application and complete our prequalifying questions
• Video Introduction - Record a video introduction to showcase your communication skills and work experience
• Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
• Recruitment Interview - Initial screening with our talent team
• Executive Interview - Meet with senior leadership to discuss role alignment
• Client Interview - Final interview with the client team you'd be supporting
• Background & Reference Check - Professional reference verification
• Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.