[Hiring] Medical Billing Specialist @Winning Assistants

Role Description

We are seeking a highly organized, detail-oriented, and tech-savvy Medical Billing Specialist to manage the practice's billing operations and provide excellent support to patients regarding billing-related concerns.

Experience with Athena EMR is strongly preferred.

Primary Responsibilities:

• Medical Billing:
  • Manage the full medical billing cycle, including claim submission, insurance claim follow-up, payment posting, denial resolution, and overall billing workflow.
• Patient Communication:
  • Handle inbound and outbound calls professionally.
  • Respond to billing inquiries from patients and insurance companies.
  • Provide timely follow-up regarding outstanding balances or claim-related concerns.
• Athena EMR & Documentation:
  • Accurately document billing activities and communications in Athena EMR.
  • Maintain organized billing records.
  • Ensure timely follow-up on outstanding accounts.
• Team Collaboration:
  • Work closely with the office team to resolve billing questions, account discrepancies, and other payment-related issues.

Qualifications

• Previous medical billing experience of at least 1 year.
• Strong experience using Athena EMR (preferred).
• Excellent phone etiquette and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong organizational and time-management skills.
• Comfortable working independently in a remote setting.
• Highly detail-oriented and dependable.
• Tech-savvy with experience using digital communication and organizational tools.

Requirements

• Must speak and write English clearly and professionally.
• Must have relevant work experience.
• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
• Must be available to attend video meetings with camera on when required.

Technical Requirements

• Computer: Reliable laptop or desktop computer.
• Internet: Stable high-speed internet connection (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Working webcam for virtual meetings.
• Workspace: Quiet and professional work environment.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.