[Hiring] Medical Billing Specialist @Alpaca Health

Role Description

We are looking for a highly detail-oriented Revenue Integrity Specialist to reduce Days in A/R. Specifically, this role will:

• Own follow-up workflows for stale, underpaid, and unpaid claims
• Manage paper EOB intake, organization, and posting workflows
• Perform check reconciliation and validate payment accuracy against remittance data
• Investigate discrepancies between billed, paid, and expected reimbursement amounts
• Coordinate with billing, credentialing, and operations teams to resolve revenue issues
• Assist with payer communication via phone, portal, fax, and email

Qualifications

• Bachelor’s degree or equivalent experience
• Excellent attention to detail and organizational skills
• Background in a call center or high-call volume roles
• At least 3 years of experience in healthcare billing, collections, or revenue cycle management
• Experience with US-based health insurance companies, commercial and government
• Strong communication and problem-solving abilities
• Proficient in MS Office and business systems
• Ability to manage multiple tasks and meet deadlines