[Hiring] Medical Billing Office Manager @Your Therapy Billing

Role Description

Locally owned and operated medical billing company looking to add an additional Medical Billing Office Assistant to take on a variety of day-to-day medical billing-related office and clerical tasks. In this role, you are integral in ensuring that our office operations run smoothly and that our other business activities are supported successfully.

• Comprehend and make inferences from written material.
• Create logical, organized email communications.
• Understand and follow written and verbal directions.
• Perform clerical duties with speed and accuracy and without immediate and constant supervision.
• Communicate professionally and effectively with all team members and clients.
• Comfortable explaining patient balances and financial responsibility.
• Prioritize and follow up on completion of tasks.
• Maintain discretion and adhere to all confidentiality and HIPAA guidelines when dealing with highly confidential information.
• Use considerable judgment to resolve problems and make recommendations.
• Adapt to a demanding, fast-paced, constantly evolving environment while maintaining organization and high level of detail.
• Attend virtual team meetings.

Requirements

• Communicating with patients and clients by phone and email.
• Explaining balance details and insurance coverage confidently and clearly to patients.
• Creating invoices and processing customer payments.
• Creating and updating records to ensure accuracy and validity of information.
• Managing claims submissions for ad-hoc processes like worker's comp and local government assistance programs.
• Sorting and distributing communications in a timely manner.
• Handling multiple projects and tasks simultaneously–multitasking is a must!
• Identifying and escalating opportunities for process improvements to the management team.
• Assist Credentialing Associate in tasks.

Qualifications

• Strong communication skills, both verbally and written.
• Medical billing experience and previous experience working with an electronic medical system strongly preferred.
• Strong knowledge of explanation of benefits (EOBs), account reconciliation, claims review, and aged receivables follow-up with patients.
• Experience with commercial insurances, private carriers, HMOs, Medicaid, and Medicare.
• High school diploma or equivalent.
• Knowledge of Google Drive, Google Sheets, Google Docs, and Gmail.
• A Microsoft Windows PC with access to high-speed internet during office hours.

Benefits

• Flexible schedule.
• 15 Paid time off and federal holidays.
• Potential performance bonuses.