[Hiring] Medical Billing & Collections Specialist @H2 Health

Role Description

In this role, you'll be responsible for overseeing the entire billing lifecycle, from claim submission through collections, while maintaining strong communication with patients and payers.

• Submit timely and accurate medical claims to third-party payers (including Medicare, Medicaid, and commercial insurances)
• Process billing for Physical Therapy (PT) and Applied Behavior Analysis (ABA) services across multiple locations
• Monitor and follow up on outstanding accounts receivable to ensure prompt payment
• Research and resolve billing issues, denials, and rejected claims
• Post patient payments, refunds, and adjustments; ensure proper ledger documentation
• Maintain detailed notes in patient accounts per internal policy and billing procedures
• Respond to patient or payer inquiries related to account balances
• Support clean claim processes by flagging fee schedule discrepancies or data entry errors
• Collaborate with internal teams to clarify documentation, authorizations, and payer requirements
• Maintain compliance with HIPAA and internal confidentiality standards

Qualifications

• High school diploma or equivalent; Associate’s degree or certification in medical billing preferred
• Minimum of 2 years of experience in medical billing and collections
• Familiarity with Raintree EMR or other electronic billing systems is a plus
• Prior experience billing for Physical Therapist and/or Applied Behavior is highly desirable
• Understanding of payer policies, including Medicare, Medicaid, and commercial insurers
• Strong attention to detail, time management, and follow-through
• Ability to work independently in a collaborative office environment

Benefits

• Competitive hourly pay
• Full benefits: medical, dental, vision, and 401(k) with match
• PTO, paid holidays, and company-paid life insurance
• Growth opportunities in healthcare administration and operations
• Work-life balance with flexible scheduling options
• Supportive, clinician-led team culture
• Additional perks: parental leave, employee rewards, discounts, and recognition programs