Role Description
Our client is seeking a detail-oriented and proactive Medical Billing and Claims Specialist to support billing operations, insurance follow-ups, and administrative workflows for a growing healthcare practice. This role is ideal for someone with strong medical billing experience who is comfortable working independently and managing multiple responsibilities in a remote environment.
The Medical Billing and Claims Specialist will be responsible for:
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Handling claims processing, payment posting, insurance verification, and follow-ups on denials, underpayments, and outstanding documentation.
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Assisting with light EMR management, tracking patient status, and ensuring billing-related workflows remain organized and up to date.
This role is especially important as the practice prepares for growth and plans to expand its clinical team in the coming months.
Qualifications
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Prior experience as a Medical Biller or similar healthcare billing role.
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Strong understanding of medical billing workflows, claims processing, denials, and underpayments.
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Experience working with multiple insurance companies and payer processes.
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Familiarity with insurance verification and follow-up procedures.
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High attention to detail and accuracy in documentation and billing tasks.
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Ability to work independently with minimal supervision.
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Strong organizational and time-management skills.
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Clear and professional English communication skills.
Requirements
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Strict adherence to HIPAA compliance and patient confidentiality.
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Ability to maintain organized billing and administrative workflows.
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Comfortable handling sensitive patient and insurance information.
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Must be proficient in speaking and writing English very clearly.
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Must have relevant work experience.
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Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding (mandatory).
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Must be available for video meetings with your camera on (when needed).
Benefits
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Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
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Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
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HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
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Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
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Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the clientβs needs and schedule.
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Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
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Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
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Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.