[Hiring] Medical Biller @Rockstar

Role Description

A Pennsylvania-based physical therapy practice is seeking a full-time Medical Biller to join their growing and collaborative team. This remote position offers the opportunity to support a practice that prioritizes meaningful relationships—not only between patients and therapists, but also among team members and the wider community.

This practice is redefining the patient-therapist dynamic by fostering a truly collaborative approach to care. Their culture is centered on strong, compassionate communication and teamwork. They are looking for someone who shares their commitment to creating a supportive and connected environment.

Responsibilities

• Manage insurance denials and appeals
• Coordinate with in-clinic staff for authorizations and retro-authorizations
• Contact physician offices to obtain referrals
• Manage credits and refunds through Athelas RCM software
• Respond to patient inquiries regarding billing statements, balances due, and insurance benefits
• Explain EOBs (Explanation of Benefits) clearly and accurately to patients
• Serve as a liaison between the practice and Athelas
• Update and maintain patient files with insurance details
• Clarify insurance coverage details with payers
• Ensure compliance with medical billing and coding regulations
• Resolve billing discrepancies
• Prepare billing and financial reports for management
• Handle patient communication via phone and email
• Perform data entry and generate basic reports

Tools You Will Use

• Athelas RCM
• WebPT
• Egnyte
• Google Meet and GChat
• RingCentral
• Limber RTM
• Microsoft Office Suite

Qualifications

• Proven experience in medical billing, preferably in physical therapy or outpatient settings
• Strong knowledge of insurance verification, denials, EOBs, and patient billing
• Excellent communication and interpersonal skills, especially when dealing with patients
• High attention to detail and organizational skills
• Ability to work independently and integrate seamlessly into a remote team
• Experience with Athelas or similar RCM software is a plus

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families in the Philippines.