Role Description
We are looking for a detail-oriented and experienced Medical Authorization Specialist to manage the insurance authorization process and ensure services are properly authorised and documented. The successful candidate will be responsible for:
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Reviewing patient information and determining insurance authorization requirements.
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Submitting authorization requests to insurance companies and relevant payers.
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Following up with insurance providers regarding pending authorization requests.
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Monitoring authorization status and ensuring requests are processed within required timelines.
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Tracking approved, pending, denied, and expired authorizations.
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Obtaining authorization numbers and accurately recording authorization details.
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Identifying missing or incorrect information that may delay authorization.
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Communicating with insurance providers to resolve authorization-related queries.
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Escalating denied or complex authorization issues when required.
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Ensuring authorizations are obtained before services are provided, where applicable.
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Maintaining accurate and up-to-date authorization records.
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Updating internal systems and spreadsheets with authorization information.
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Ensuring all supporting documentation is submitted correctly.
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Monitoring authorization expiration dates and initiating renewals when required.
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Keeping organised records of submissions, approvals, denials, and follow-ups.
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Ensuring authorization information is communicated to the relevant internal teams.
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Communicating professionally with insurance providers regarding authorization requests.
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Following up consistently on outstanding authorization requests.
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Liaising with internal clinical, administrative, and billing teams as required.
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Clearly communicating authorization updates, requirements, and issues.
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Proactively identifying outstanding items and ensuring they are resolved.
Qualifications
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Previous hands-on experience working with insurance authorizations is required.
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Experience within a healthcare, medical, or insurance environment.
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Strong understanding of the insurance authorization process.
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Excellent verbal and written communication skills.
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Strong attention to detail and accuracy.
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Excellent organisational and time-management skills.
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Ability to manage multiple authorization requests and deadlines simultaneously.
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Strong follow-through and ability to proactively chase outstanding requests.
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Comfortable working with spreadsheets, online systems, and healthcare software.
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Strong computer skills and ability to learn new systems quickly.
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Ability to work independently while following established processes.
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Professional handling of confidential patient and insurance information.
Application Process
Thinking of applying? Here's the inside scoop:
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Step 1 β Complete Your Application:
Fill in our application form and upload your CV.
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Step 2 β The First Look (One-Way Video Interview):
We review your CV and video interview to assess your experience and fit.
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Step 3 β Let's Actually Talk:
A Sourcing Specialist calls to discuss your experience and the role.
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Step 4 β The Fine Print, Made Fun:
We explain what it's like working as an independent contractor.
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Step 5 β Matchmaking Time:
Our Talent Delivery Team matches you to clients.
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Step 6 β Showtime:
If shortlisted, we set up your interview and prep you.
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Step 7 β The Verdict:
We chase feedback and keep you in the loop.
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. Please verify any suspicious messages with our team directly.