Role Description
We're looking for a Medical Assistant with a clinical eye, a bias for action, and a genuine interest in cardiac care. You'll be embedded in our care delivery team β monitoring patient vitals daily, logging CCM time, managing our RPM practice and supporting our virtual cardiac exercise program, and keeping the clinical operation running cleanly in eClinicalWorks. This is a hands-on remote role with real clinical weight and room to grow.
What You'll Own
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RPM & CCM Monitoring
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Review the RPM vitals dashboard daily; identify and act on abnormal BP, heart rate, weight changes, and missed readings.
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Initiate timely patient outreach for abnormal vitals (text first, phone follow-up by end of day) and escalate urgent concerns to the care manager.
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Log asynchronous CCM time in eCW for billable care coordination activities: chart prep, post-visit follow-up, medication reconciliation, care plan updates, and provider coordination.
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Keep all documentation audit-ready and consistent with CMS billing guidelines.
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Virtual Cardiac Exercise Program
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Moderate the weekly virtual cardiac exercise class (Tuesdays, 11 AM) β admit patients, monitor safety, assist the lead instructor.
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Document attendance and create the group visit note in eCW after each session.
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Patient Onboarding & Chart Prep
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Oversee AI-assisted onboarding workflows β welcome communications, intake forms, chart setup β and verify accuracy.
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Complete chart preparation in eCW: medications, allergies, history, vitals, care plan activation, and RPM device setup.
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Monitor device inventory and coordinate reorders; confirm RPM device linkage for new patients.
Qualifications
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Medical Assistant certification (CMA, RMA, or equivalent).
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2+ years of MA experience in a clinical, telehealth, or care management setting.
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eClinicalWorks (eCW) proficiency β this is our system of record for all documentation, CCM time logging, and care plan management; prior experience is required.
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Working knowledge of CCM, RPM, or chronic disease management programs.
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Experience in cardiology, cardiac rehab, or a cardiac-focused telehealth setting is a strong plus.
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Familiarity with CCM/RPM CPT coding (99490, 99439, 99457, 99458, etc.) preferred.
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Bilingual a plus.
Requirements
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You notice things others miss β a BP trend, a missing reading, a chart that isn't quite right.
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You don't need to be managed; you manage yourself and your panel.
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You care about patients, not just tasks β and it shows in how you communicate.
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You're comfortable in a fast-moving, fully remote environment and know how to stay organized without someone looking over your shoulder.
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You're curious about technology and open to AI-assisted workflows as tools that make your clinical work sharper.
Compensation & Benefits
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Competitive hourly compensation commensurate with experience.
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100% remote position.
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Health, dental, and vision benefits.
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Paid time off and company holidays.
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Mission-driven team working at the intersection of cardiac care and technology.