[Hiring] Medical Assistant - Population Health Patient Outreach Coordinator @Jefferson Health Plans

Role Description

The Medical Assistant – Patient Outreach Coordinator is a member of the Population Health Team who performs telephonic outreach to Jefferson Health employees and their dependents to help facilitate preventive and chronic care services, including but not limited to:

• Mammograms
• Colorectal cancer screening
• Diabetic services

Outreach is primarily telephonic and patient portal based, but may also include in-person events. The position is remote with ad hoc in-office work as needed. The office location can be in Center City Philadelphia.

The Medical Assistant assists physicians as they assess, examine, and treat patients. Responsibilities include:

• Patient flow management
• Various diagnostic procedures such as EKGs, phlebotomy, injections, and vitals
• Acts as liaison to physicians to ensure patient satisfaction
• Maintains and orders supplies for their area as needed

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Escorts patients to exam rooms and ensures proper identification
• Performs and documents vital signs, clinical care quality measures, and medical history information
• Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice
• Assists physicians with examinations, various diagnostic procedures, and may perform EKG and venipuncture/injections in the office, using appropriate skills to provide quality care to the patients
• Adheres to HIPAA privacy and security requirements
• Orders clinical supplies to maintain inventory and to facilitate smooth operations of the office

Qualifications

• Excellent communication and organizational skills
• Knowledge of medical terminology
• Familiarity with medical office procedures

Requirements

• HS Diploma or equivalent required
• Medical Assistant Certification must be obtained within 6 months of hire
• BLS certification through the American Heart Association must be obtained within 90 days of hire. BLS through the American Red Cross may be acceptable at some Pennsylvania practice locations
• Experience in physician office or other healthcare setting preferred
• For NJ Only: Graduate of an accredited post-secondary medical assisting education program which includes, at a minimum, 330 hours of instruction and encompasses training in the administration of intramuscular and subcutaneous injections
• For internal Einstein applicants only: Medical Assistant certification is not required if a current Einstein employee in a current Medical Assistant role with a hire date prior to 7/1/2024 when transferring within Einstein entities

Benefits

• Comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits
• Access to group rates on insurance and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance