[Hiring] Medical Assistant I @Oscar Health

Role Description

Hi, we're Oscar Medical Group. We're hiring a Bilingual (Spanish) Medical Assistant to join our Oscar Primary Care team.

About the role:

• Provide support/assistance to a Care Team of physicians and Advanced Practice Providers (APPs) providing care to patients.
• Responsible for collecting all relevant medical information from patients and performing administrative tasks relative to practice and patient needs.
• This is a part-time position requiring 20 hours minimum per week, 30 hours maximum.
• Working hours will be between 7am - 10pm EST depending on needs.
• Report into the RN Manager.

Work Location:

• This is a remote/work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Nevada, New York, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change.

Pay Transparency:

• The pay for this role is $20/hr. You are also eligible for some voluntary employee benefits.

Responsibilities:

• Provide live video virtual check-in and check-out support for patients.
• Provide live phone and messaging support for patients.
• Provide support for your Care Team, including virtual physicians, APPs, and RNs.
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution.
• Assist with the order process, including sending requisition forms and coordinating referrals.
• Close the loop with providers after referrals are made, including collecting patient notes from providers.
• Schedule appointments with patients for follow-up care.
• Call providers and facilities to clarify information and help solve complex cases.
• Coordinate with internal and external parties to ensure patients' needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors).
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 1+ year of experience working as a Medical Assistant in a primary care, urgent care, or multi-specialty clinic.
• Spanish language fluency (read, write & speak).
• Medical Assistant Certification or Diploma.

Requirements

• Experience in a virtual practice environment (bonus points).

Benefits

• Full-time employees are eligible for benefits including: medical, dental, and vision benefits.
• 11 paid holidays.
• Paid sick time.
• Paid parental leave.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.