[Hiring] Medical Assistant @CareTalk Health

Role Description

We are seeking dedicated and skilled Medical Assistants (MA’s) to join our Telehealth Services team. Shifts may vary between the hours of 8:00 a.m. – 8:00 p.m. EST, with weekend and holiday shifts compensated at a rate of $25.00 per hour. This role is 40 hours per week with 5 8-hour shifts Monday-Friday with rotating weekends (One weekend every 6-8 weeks to include Saturday and Sunday. When you work the weekend, you will have the following Monday and Tuesday off). Your schedule will need to be in the window of our call hours of 8am-8pm EST. Example: you could work 8am-4:30pm or 11am-7:30pm etc. depending on your preference.

This role is pivotal in supporting our healthcare providers and patients through a variety of tasks, including:

• Scheduling medical appointments
• Engaging in Remote Therapeutic Monitoring (RTM) and Remote Patient Monitoring (RPM)
• Managing documentation and record-keeping
• Ensuring effective patient engagement and communication

Qualifications

• Certified Medical Assistant (CMA) or relevant clinical experience preferred
• Previous experience in remote patient monitoring, telehealth, or care coordination is a plus
• Proficiency in using telehealth platforms and virtual communication tools
• Strong communication and interpersonal skills, with the ability to establish rapport with patients remotely
• Excellent organizational and time-management abilities to manage virtual visits and appointment schedules efficiently
• Knowledge of medical terminology
• Familiarity with electronic health record (EHR) systems and documentation procedures
• Commitment to maintaining patient confidentiality and adherence to HIPAA guidelines

Requirements

• Computer: Windows or Apple (macOS) Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones)
• Must have at least Windows 10 or macOS 14 Sonoma
• Hardware:
  • Processor: Intel Core i5 or AMD Equivalent (Windows); Apple Silicon (Macs)
  • RAM: 16 GB
• Headphones: Wired headphones required for optimal audio quality (NO built-in mics)
• Internet Speed: Meet minimum internet speed requirements (100 MBPS download speed and 50 MBPS upload speed). Must have an ethernet cable connecting computer directly into router
• Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type)
• Webcam: A webcam is required for video calls. Most laptops have a built-in webcam, which is acceptable. If your computer does not have a webcam, you will need to use an external webcam

Benefits

• Opportunity to shape contractor operations and influence performance outcomes
• Support innovative care models across a nationwide clinical workforce

Company Description

CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. CareTalk Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: California Privacy Notice