[Hiring] Medical Assistant @Nsight Health

Role Description

We are seeking a motivated and detail-oriented Medical Assistant to join our Chronic Care Management team. In this role, you will play a critical role in patient care by guiding patients through health assessments, reviewing medications and diagnoses, troubleshooting medical devices, and escalating clinical needs to nursing staff when appropriate.

Key Responsibilities

• Support CCM nursing staff by completing monthly patient assessments and conducting Chronic Care Planning Assessment (CCPA) calls, ensuring a positive, informative, and patient-centered experience.
• Complete delegated clerical and administrative activities on behalf of nursing staff to support patient engagement, improve care coordination, and drive quality outcomes and overall patient experience.
• Document patient interactions, assessments, and intake in the EHR.
• Maintain compliance with company policies and applicable regulations.
• Coordinate communication between patients, caregivers, nursing staff, and providers to ensure continuity of care and timely follow-up on patient needs.
• Perform other duties, as assigned.

AI Fluency Requirement – Non Negotiable

Nsight is an AI-first organization. Every member of our team is expected to actively use AI tools in their day-to-day work — not as a novelty, but as a core productivity multiplier. This role requires genuine curiosity about AI, comfort experimenting with tools like Claude, ChatGPT, and workflow automation platforms to support clinical documentation and care coordination tasks, and the judgment to know when AI helps and when it doesn't. If AI makes you uncomfortable, this is not the right role.

Qualifications

• Active MA license required.
• Strong communication and organizational skills.
• Passionate about patient care, possessing the ability to relate with empathy and compassion.
• A passion for patient teaching is a must.

Work From Home Requirements

• Minimum fiber internet speed of 50 Mbps download / 10 Mbps upload.
• Hardwired internet connection required.
• Speed test submission required during the offer process.
• Private, HIPAA-compliant workspace.

Schedule

• Monday - Friday 8:00 am - 5:00 pm EST
• Monday - Friday 9:00 am - 6:00 pm EST
• Monday - Friday 10:00 am - 7:00 pm EST
• Monday - Friday 11:00 am - 8:00 pm EST

Training Requirements

All new hires must complete a comprehensive training program:

• Duration: Five weeks
• Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time
• Attendance is mandatory to ensure readiness prior to independently supporting patients.

Compensation & Benefits

• Competitive base pay: $18-$20/hr
• Shift Differentials:
  • Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
  • Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
  • Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday
• Additional Compensation (If Applicable):
  • Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
  • Monthly Bonus Potential: Up to $1,000
  • 5% Bilingual Pay Allowance
• Benefits Include:
  • 11 Paid Company Holidays annually
  • Paid Time Off (PTO)
  • Medical, Dental, Vision, and supplemental insurance options
  • 401(k) Plan with 3.5% Company Match
  • Company-provided equipment

Join Our Mission-Driven Team

At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care.

Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.