Role Description
As a Medical Assistant on the JSA team, youโll play a key role in supporting clinicians and helping members navigate their appointments with confidence. Youโll be the bridge between technology and patient care, ensuring visits run smoothly, charts are prepared, and members feel supported every step of the way.
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For most of the year, this role is fully remote and focused on telehealth support.
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During the end-of-year HEDIS season, youโll shift into the field to support in-home visits.
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This role is best suited for someone who enjoys structured, task-based work, high member interaction, and supporting clinical workflows behind the scenes.
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Location: Las Vegas, NV (10 months remote) with seasonal field work (~2 months field-based)
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Schedule: Monday โ Friday, 8:00 AM โ 5:00 PM PT
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Assignment Type: Long-term temporary engagement with medical benefits
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Field Expectations: November โ December, ~ 3 โ 4 days/week conducting local home visits (mileage reimbursed)
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Note: There is a possibility this temporary engagement may extend and/or convert based on budget, business need, and individual performance.
Qualifications
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Minimum (2) years' medical assistant experience
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Minimum (1) year customer service experience
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High School Diploma or GED
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Completion of an accredited medical assistant program
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Bilingual English and Spanish (preferred)
Requirements
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Ability to communicate positively, professionally, and effectively with others
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Effective written and oral communication skills
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Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
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Reasoning Skills: Ability to prioritize multiple tasks and advanced problem-solving
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Problem-Solving Skills: Effective problem solving, organizational and time management skills
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Valid driverโs license and reliable transportation
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Comfortable with local travel during HEDIS season
Benefits
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Medical benefits
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Pay Range: $38,569.00 - $57,853.00
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Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Company Description
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.
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Our Jump Start Assessment (JSA) program is designed to proactively connect with members early.
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We donโt wait for health issues to escalate โ we get ahead of them.