[Hiring] Medical Affairs Solutions Manager @Sorcero

Role Description

We are seeking an experienced Medical Affairs Subject Matter Expert with Medical Operations experience to join Sorcero. The ideal candidate will bridge the gap between Medical Affairs Strategic needs and cutting-edge AI technologies, driving innovation and value creation for our pharmaceutical clients.

Responsibilities include:

• Partner with Sales Directors to conduct in-depth customer discovery, mapping business challenges and identifying ideal AI-driven solutions.
• Act as a strategic liaison between medical affairs teams and our AI solutions, translating complex medical requirements into actionable technological implementations.
• Maintain comprehensive best practice guides and playbooks to optimize process readiness for AI solution adoption.
• Support and guide AI roadmap development for pharmaceutical customers by understanding their strategic vision.
• Assess and inform internal capabilities in the area of medical affairs, aligning future goals with AI technological potential.
• Work closely with Customer Success project leads in contracted project implementation, enabling:
  • Precise adherence to customer requirements.
  • Consistent delivery against agreed project scope.
  • Facilitate customer understanding of Responsible AI tool applications.
• Co-Lead training and change management initiatives with the client.
• Collaborate closely with technology and product teams to:
  • Align product features with key customer requirements.
  • Serve as the primary medical affairs subject matter expert, representing client needs.
  • Assist customers in defining and designing solutions.
• Provide expert guidance in medical affairs areas including:
  • Field excellence.
  • Insights management.
  • Key Opinion Leader (KOL) engagement strategies.
  • Publication planning and delivery.
  • Congress management.
  • Impact demonstration.
  • Platform & AI Enablement.
• Support the usage of the platform by different medical personas, proactively identifying adoption barriers and resolution strategies.
• Contribute to AI roadmap development for pharmaceutical customers by grounding technology direction in real-world Medical Affairs needs.

Qualifications

• Focused experience in the Pharmaceutical or biotech industry, with specific expertise in one or more of the following:
  • Medical Affairs (field or office based).
  • Medical Operations.
  • Medical Analytics or Tech Ops.
• Proven experience working with field teams.
• Comprehensive understanding of medical insights processes, requirements, and best practices.
• Advanced degree in life sciences, pharmacy, medicine, or related field.
• Minimum of 8 years experience in Pharma or Biotech with around 5 years of progressive experience in medical affairs.
• Strong understanding of pharmaceutical industry challenges and AI technological opportunities.
• Exceptional communication and interpersonal skills.
• Proven track record of successful cross-functional collaboration.
• Strategic thinking and problem-solving capabilities.
• Project leadership experience and strong organisational skills.

Requirements

• Commercial Experience.

Benefits

• Four weeks PTO (including 8 days of company holidays).
• Paid parental bonding leave.
• Company-provided laptop and hardware.

Company Description

Sorcero's medical AI platform transforms life sciences decision-making, accelerating patient access to life-saving treatments. By harnessing insights from global medical data, we empower industry leaders to deliver breakthrough therapies. Founded in 2018 by pioneers in AI, public health, and personalized content, Sorcero is a Certified B Corp headquartered in Washington, DC.

Our employees are driven by these common values:

• Pursuit of excellence and mastery of their craft.
• Humility in defeat and in success.
• Kindness and empathy towards others.
• Desire to create large-scale, positive change.

Sorcero is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, education, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.