[Hiring] Manager, Clinical Quality Improvement @University of New Mexico

Role Description

The University of New Mexico Health Science Center, Department of Family & Community Medicine, seeks to hire a highly motivated individual with a background in healthcare administration and an interest in advancing primary care quality improvement. The position will report to the Department Administrator and be responsible for advising and assisting the departmental Clinical Vice Chair, the Quality and Safety Officer, and other clinical and research faculty leaders with the development, preparation, interpretation, and monitoring of complex healthcare analyses, data projection, and reports used by clinical system management to advance value-driven outcomes for patients.

• Standardizing and cleaning data.
• Building prediction models and modeling outcomes.
• Developing metrics for complex data analysis projects.
• Addressing data requirements, including quality and performance metrics for analytic reporting.
• Proficiency with tools such as Cerner, REDCap, Tableau, Midas, Smartsheet, Microsoft products, etc.
• Defining, refining, and analyzing meaningful metrics to improve health outcomes.
• Liaising with key community stakeholders in primary care across the state.

Qualifications

• Strong critical thinking skills.
• Knowledge and familiarity with tools like Tableau, Excel, and SRSS.
• Knowledge and familiarity with Microsoft Office suite software (Word, Excel, PowerPoint, Outlook, Visio, etc.).
• Interpersonal and communication skills.
• Ability to quickly demonstrate proficiency in new software tools.
• Ability to document work and communicate progress.
• Ability to function with moderate supervision in a fast-paced environment.
• Ability to be detailed and accurate.
• Ability to work under tight deadlines in a highly dynamic environment.
• Strong analytic and problem-solving skills.
• Ability to incorporate an equity lens to their analysis.

Requirements

• Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year-for-year basis.

Preferred Qualifications

• Master’s degree in health administration, business administration, data science, or a related field.
• Three (3) years of healthcare experience.
• Experience as a medical practice professional with practical experience working in medical systems and platforms (e.g., Tableau, Cerner, REDCap).
• Experience with analysis tools for data manipulation, such as Excel.
• Experience with Power BI for financial analysis.
• Experience with Lean Six Sigma.
• Experience with listening to communities and building partnerships.

Benefits

• This is a benefits eligible position.
• The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance.
• UNM offers educational benefits through the tuition remission and dependent education programs.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. A complete application will include a current Resume, Cover Letter, and supervisory references. Please describe in your cover letter how you meet the preferred qualifications. Please attach a written sample as a financial report about faculty productivity or a memo to faculty regarding how to improve clinical productivity.