[Hiring] Manager, Advanced Practice Providers, Telehealth @ChenMed

Role Description

The Manager, Advanced Practice Providers, Telehealth is responsible for overseeing the team of NPs, PAs, and other Advanced Practice Providers (APPs) delivering telehealth services. The incumbent in this role manages staff performance, ensures the quality of care, ongoing education, coordinates with interdisciplinary teams, and contributes to the development and implementation of telehealth strategies and protocols. A portion of time may be clinical in nature for diagnostic patient care primarily through virtual, remote consultation via video conference or telephone. The Manager, APPs, Telehealth is a fully remote managerial role that requires exceptional virtual leadership abilities to ensure the delivery of VIP, patient-centric care.

Qualifications

• BS degree from an accredited PA program and national board certification required; Master's degree from an accredited PA program preferred;
• OR MS degree in Nursing (MSN) and graduation from a school of nursing for Advanced Practice Nursing with certification in area of specialty required, DNP preferred;
• For NPs: Board certification by AANP or ANCC required;
• For PAs: Board certification by NCCPA (PA-C) required;
• Current Basic Life Support (BLS) certification desired;
• Licensed to practice in Florida required; will be expected to acquire additional state licenses at a later date;
• A minimum of 5 years’ acute clinical work experience required;
• A minimum of 3 years’ direct managerial/supervisory experience responsible for overseeing a clinical team required;
• A minimum of 3 years’ telehealth work experience highly preferred.

Requirements

• Manages and leads the APP Telehealth team, ensuring effective delivery of diagnostic patient care primarily through virtual, remote consultations.
• Oversees assessment, diagnosis, treatment, and documentation of geriatric patients’ physical and psychosocial health status.
• Actively engage in direct patient care through telehealth consultations, dedicating up to 20% of work time to this function.
• Promotes a collaborative, patient-centric approach to care, in coordination with primary caregivers and interdisciplinary care plan teams.
• Facilitates staff development, performance management, and team productivity to optimize service delivery.
• Contributes to the development and implementation of telehealth/telemedicine policies, procedures, and protocols.
• Ensures compliance with guidelines, regulations, departmental goals/objectives, standards of performance, and quality patient care compliance.
• Utilizes resources effectively and efficiently to plan and provide services that are safe, patient-centric, and fiscally responsible.
• Analyzes patient data, health outcomes, and service utilization to identify trends, evaluate program effectiveness, and guide decision-making.
• Manages scheduling flexibility based on the needs of the department, including coverage for PTO, LOA, and other unexpected absences.
• Undertakes additional duties as assigned and modified at the manager's discretion.

Benefits

• Great compensation.
• Comprehensive benefits.
• Career development and advancement opportunities.
• Great work-life balance.
• Opportunities to grow.

Pay Range

$119,476 - $170,680 Salary. The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.