[Hiring] Mail Operations Pharmacy Technician 3 @CenterWell

Role Description

The Mail Operations Pharmacy Technician 3 performs advanced administrative, operational, and customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

The Dr Call Phones Pharmacy Technician 3 works from home in a call center capacity and is responsible for the accurate and timely in-take of prescription transfers. The work assignments involve moderately complex issues where the analysis of situations or data requires an in-depth evaluation of dispensing guidelines.

In this role you will:

• Make outbound calls/ take inbound calls to obtain prescription transfers from pharmacies
• Check and verify drug name, strength, dosage form, quantity, refills, and directions

Qualifications

• 1 year minimum of Mail Order Pharmacy or Retail Pharmacy experience
• Experience working with insurance plans and Medicare

Requirements

• To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service must meet the following criteria:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Occasional travel to Humana's offices for training or meetings may be required.

Benefits

• Competitive Pay
• Paid virtual training
• A computer and all other equipment needed for work purposes
• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Company Description

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time.

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive, and personalized.