[Hiring] LVN Case Manager @Vynca

Role Description

We're seeking an exceptional LVN Case Manager (internal title: Clinical Lead Care Manager (CLCM)) to join our team. Under the direction of the ECM Clinical Manager, the CLCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to ensure agreement about the client’s needs and care.

• Manage client cases and coordinate health care benefits.
• Provide education and facilitate member access to care in a timely and cost-effective manner.
• Collaborate and communicate with the client’s caregivers/family support persons and other providers.
• Promote wellness, recovery, independence, resilience, and member empowerment.
• Ensure access to appropriate services and maximize member benefit.

This is a critical role that we're looking to fill as soon as possible.

Qualifications

• Active, unrestricted Licensed Vocational Nurse (LVN) license in California required.
• Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with the possibility of evenings and weekends.
• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
• Working knowledge of government and community resources related to social determinants of health.
• Excellent oral and written communication skills.
• Positive interpersonal skills required.
• Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet.
• Bilingual (English/Spanish), highly preferred.

Requirements

• Assess member needs in various health areas including physical health, mental health, SUD, oral health, palliative care, memory care, and social supports.
• Oversee the development of client care plans and goal settings.
• Offer services where the member resides, seeks care, or finds most accessible.
• Connect clients to necessary social services and supports.
• Advocate on behalf of the client with health care professionals.
• Utilize evidence-based practices such as Motivational Interviewing and Trauma-Informed Care principles.
• Conduct outreach and engagement activities to facilitate linkage to the ECM program.
• Evaluate client’s progress and update SMART goals.
• Provide mental health promotion.
• Arrange transportation (e.g., ACCESS).
• Complete all documentation, including outcome measures within established timeframes.
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system.
• Complete monthly reporting to ensure program compliance.
• Attend training as assigned.

Benefits

• The hiring process may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
• A background check, which may include a drug test or other health screenings, will be required prior to employment.
• This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
• Employees in patient, client, or customer-facing roles must be vaccinated against influenza.
• Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.
• At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace.