Role Description
As a bilingual (Spanish) speaking RPM 365 Care Coach, youβll engage patients, track and analyze their data, provide education, and encourage adherence to their care plans.
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Serve as the primary contact for patients on the RPM365 platform.
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Assist with device setup and app connectivity.
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Engage with patients to ensure adherence to care plans.
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Schedule monthly check-ins and monitor patient data.
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Educate patients through shared resources.
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Notify healthcare providers of critical alerts.
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Attend virtual team meetings for updates.
Qualifications
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Active nursing license.
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Bilingual, Fluent in Spanish.
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Knowledge of chronic conditions and related monitoring devices.
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Knowledge of remote patient monitoring CPT code qualifications.
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Proficiency with technology, computer platforms, and smartphones.
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Strong verbal/written communication skills (English and Spanish).
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Comfortable with patient outreach and engagement (English and Spanish).
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Highly organized, detail-oriented, and team-focused.
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Independently motivated.
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Comfortable spending the majority of your workday engaging with patients over the phone providing support, education, and guidance.
Requirements
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Experience in telehealth, remote patient monitoring, education, and/or customer service (preferred).
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Experience in weight management coaching (preferred).
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Additional language skills are a plus (preferred).
Benefits
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Salary: $45,000-$49,000 (DOE) + performance bonuses.
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Schedule: Mon-Fri, 9:00 AM - 5:00 PM, EST (Remote).
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PTO, sick leave, holidays, health insurance, 401(k).
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Paid remote training provided.
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Opportunities for advancement within the company.