[Hiring] Licensing Specialist @Monogram Health

Role Description

Monogram Health is seeking a healthcare Licensing Specialist with experience in a large clinical organization, provider group, third-party licensing company, or medical staff office. This role supports organizational and clinical goals by ensuring timely, accurate, and compliant licensure of practitioners across multiple states.

The Licensing Specialist manages state medical licensure for physicians and advanced practice providers, maintains accurate records in credentialing systems, and proactively resolves discrepancies that could delay licensure. Assignments are driven by business needs and operational/clinical leadership priorities. This role serves as a subject matter expert on state licensure requirements and collaborative practice agreements and always ensures audit-ready documentation.

Responsibilities

• Manage state licensure, DEA, CDS, and collaborative practice agreements for physicians and other practitioner types (e.g., NPs, RNs, LCSWs).
• Prepare clear instructions and correspondence to guide practitioners through application completion and supporting documentation.
• Proactively follow up and create urgency with practitioners, institutions, and state boards via phone and email to meet start dates and resolve outstanding items.
• Coordinate and submit required primary source verifications to state boards.
• Prioritize application workflows based on business needs and departmental guidance.
• Track licensure progress, document lifecycle milestones, and maintain accurate, timely data in credentialing systems and shared drives.
• Communicate licensure status and expected timeframes to Licensing & Credentialing, Operations, and Clinical Leadership.
• Notify Credentialing of license issuances, renewals, and CPA submissions to avoid disruptions in credentialing or enrollment.
• Generate reports, monitor expiring licenses and certifications, and manage renewals.
• Perform recurring audits, data reconciliation, and reporting; escalate issues as needed.
• Ensure practitioner data accuracy across HR, CME, CVO, and credentialing databases.
• Maintain confidentiality and adhere to Monogram Health credentialing policies.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Minimum of three (3) years of licensing experience required.
• Proficiency in Microsoft office applications (e.g. Word, Excel, PowerPoint) and Smartsheet.
• Proven ability to maintain accuracy and thoroughness in all tasks.
• Creative and persistent problem solver.
• Ability to research data and draw conclusions.
• Must be able to work in an independent manner while also collaborating effectively with team members to manage multiple simultaneous time-sensitive deliverables and deadlines.
• Demonstrated capability to engage professionally & effectively with a variety of contacts including senior management, government agencies/licensing board and other business associates.
• Highly effective communicator, both in verbal and written communication skills.
• Client service oriented.
• Attention to detail with a consistent focus on producing accurate work.
• Able to handle confidential information in a reliable manner.
• Interpersonal skills to handle sensitive situations and confidential information.

Benefits

• Comprehensive Benefits: Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts.
• Financial & Retirement Support: Competitive compensation, 401k with employer match, and financial wellness resources.
• Time Off & Leave: Paid holidays, flexible vacation time/PSSL, and paid parental leave.
• Wellness & Growth: Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts.