Role Description
The Cadence Health team is seeking a remote Licensed Practical Nurse (internally known as a Clinical Navigator) to provide virtual patient support across Cadence care programs. In this role, you will support Medicare patients living with chronic conditions by:
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Reinforcing care plans
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Encouraging adherence to medications and preventive care
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Providing education that helps patients better manage their health
Clinical Navigators deliver proactive, patient-centered outreach and follow-through. Depending on program needs, your work may include:
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Structured patient check-ins
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Coaching and goal-setting
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Care coordination to close gaps in care
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Addressing barriers such as access to resources, transportation, or medication refills
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Documenting patient interactions in the Cadence platform
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Collaborating closely with the clinical team to escalate concerns
Schedule:
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This is a full-time, remote position based in the United States.
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Standard working hours are Monday through Friday, from 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM in the Pacific time zone.
What you'll do:
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Conduct outbound telephonic patient outreach to support patients enrolled in Cadence care programs
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Provide one-on-one coaching and support to patients managing chronic conditions
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Help patients execute personalized care plans and achieve their goals
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Conduct comprehensive assessments of patients' health status
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Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies
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Educate patients on disease management, medication adherence, and prevention strategies
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Monitor patients' progress, adherence to treatment plans, and health outcomes
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Document patient interactions, outcomes, and follow-up plans in the Cadence platform
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Identify barriers to care and connect patients with resources
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Collaborate in real time with clinicians and patient support teams
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Contribute feedback to improve workflows in a fast-moving environment
Qualifications
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An active compact multi-state LPN/LVN license in the state where you currently reside is required
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At least 5 years of clinical experience as a Licensed Practical Nurse is required
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Remote work readiness (including stable high-speed WiFi) is required
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An active CA state LVN license is required
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Fluency in Spanish is strongly preferred
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Experience providing patient education and support to individuals managing chronic conditions is preferred
Requirements
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Strong patient education, coaching, and care coordination skills
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Skilled in supporting patients in managing their health and chronic conditions
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Strong documentation habits and attention to detail
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Reliable attendance and strong schedule adherence
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Exceptional written, verbal, and interpersonal communication skills
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Ability to work independently in a remote, fast-paced environment
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Tech-savvy and comfortable navigating multiple systems
Benefits
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Competitive salaries and quarterly incentives
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Medical, dental, and vision insurance
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Competitive PTO
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401K and 401K match
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National and local discounts powered by TriNet
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Onboarding stipend for remote equipment and home office setup
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Paid Parental Leave
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Charitable Donation Match program