Role Description
Build your Career. Make a Difference. Presbyterian is hiring a skilled Lead - HIM. With minimal supervision, organizes, distributes, prioritizes work flow; supports, trains, orients staff within the Health Information Management department. Ensures quality and accuracy in record processing and completion using Horizon Patient Folder. Assists team with monitoring chart deficiencies in accordance with PHS policies, JCAHO, CMS and Medical Staff Rules and Regulations. Constant monitoring of prepping, scanning, indexing and quality analysis to ensure quality and quantity of work meets performance level expectations. Identifies and assists with the integrity of suspension process as well as coordinating the warning/suspension notifications. Communicate organizational information; model expected performance levels and appropriate behaviors and facilitate employee work performance through adequate support and training.
Hours: Monday through Friday, 11:00 a.m. to 7:30 p.m
Type of Opportunity: Full time
Job Exempt: No
Job is based: Remote Workers New Mexico
Work Shift: Varied Days and Hours (United States of America)
Responsibilities
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Ensure patient confidentiality and excellent customer service standards are met and exceeded.
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Maintain thorough knowledge of workflow processes and daily operations within the Health Information Management department and Horizon Patient Folder.
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Communicate necessary information to maintain staff in alignment with organizational vision, values and strategies.
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Liaison to the Manager and Supervisor. Responsible for orienting and training new staff.
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Responsible for maintaining accurate, complete, and timely record processing throughout the Health Information Department.
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Maintain and encourage appropriate productivity and quality standards for Medical Records personnel.
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Maintain and monitor Physician suspension log detailing all known suspension issues related to medical record completion. Recommends appropriate action plans where appropriate.
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Monitor productivity and quality of work performed within the McKesson Electronic Medical Record in relation to record processing and completion.
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Ensure compliance with CMS, JCAHO, PHS Policies and Medical Staff CMS/JCAHO standards and regulations. Maintain reports, records and statistics.
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Model effective performance levels and appropriate behavior in alignment with organizational/departmental expectations.
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Distribute and prioritize work equitably to staff members. Demonstrate skills at problem resolution and act as a resource for staff dealing with problems.
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Support established objectives for customer response on retrieving medical information to internal/external providers. Support established productivity objectives for all duties within the Health Information Management department.
Qualifications
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High School graduate, (G.E.D.) is required.
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Associates degree or 2-3 years post-secondary education required but experience in lieu of education may be substituted in accordance with organizational practice.
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Two to four years relevant experience, with at least two years experience working in Health Information Management, acute care hospital environment required.
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Must be proficient in all areas of the Health Information Department.
Benefits
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Comprehensive benefits package including medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
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Wellness program designed to provide engaging opportunities to enhance health and activate well-being.
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Earn gift cards and more by participating in wellness activities like wellness challenges, webinars, preventive screenings and more.