[Hiring] Lead Clinical Data Abstractor @Natera

Role Description

Assist direct manager in overseeing and leading clinical data abstractors and related operations. Partner with the Lead Quality Abstractor, and the team’s software engineers and data management specialists to operationalize end-to-end abstraction, clinical data management workflows and activities, and lending technical support. Serve as the first line of communication and point of escalation amongst the data abstractors.

• Front-line Staff Support: Serve as the primary liaison and initial point of escalation for all abstraction/team-related issues, questions, and concerns.
• New Hire Onboarding and Training: Lead training new abstractors and provide ongoing guidance until released into production level activities by supporting the development and implementation of training workflows.
• Mentoring and Subject Matter Expertise (SME): Provide ongoing clinical guidance and mentorship to existing abstraction team members, fostering professional development.
• Technical Support:
  • Lead ongoing clinical and medical guidance to engineering, data management specialists, and technical staff to ensure the development of bug-free data for systems such as Electronic Data Capture Systems (ECDs), applications, and workflows.
  • Apply Medical Coding and Classification skills to support the creation of data standardization and harmonization rules.
  • Apply Data Management knowledge (e.g., CGDM, GCP) to support establishing logical relationships between clinical events within database schemas.
  • Apply Technical Skills to translate abstraction and encoding requirements to technical product requirements.
• Data Abstraction: Advanced level review, interpretation, abstraction and data encoding. Less than 5% of patients require quality review.
• Quality Assurance and Control: Apply and lead efforts in resolving complex or ambiguous data abstraction questions.
• Protocol Adherence: Support developing and ensuring strict adherence to all project and research protocols.
• Reporting: Track, analyze, and report on key abstraction and staff level metrics.
• Process Improvement: Collaborate with cross-functional teams to effectively operationalize new abstraction activities.
• Daily Operations: Support direct manager in daily coordination of the clinical data abstraction team's activities and workload distribution.
• Conferences and Certifications: Maintenance of all relevant clinical or technical licensures. Attend conferences relevant to role and clinical field.
• Other duties and responsibilities to be performed as assigned.

Qualifications

• Clinical Background: U.S. licensed Nurse, PA-C, NP, or DNP is required with a Master’s degree in health sciences.
• Clinical Experience: Minimum of 5-6 years of experience in clinical data abstraction and medical records review, preferably in cancer, women’s health, rare diseases.
• Lead Experience: Minimum of 2-3 years of direct experience supervising staff or providing team lead support to senior level management.
• Quality and Compliance: Demonstrated commitment to data integrity, quality control processes, and adherence to HIPAA and other data privacy regulations.
• Technical Proficiency: Proficient with Microsoft Office Suite or Google Suite, creating pivot tables, creating reports, data analysis, and using systems or databases common in data abstraction, research, or clinical data management.
• Certifications/Industry Expertise: CCDM, CCRP, ACR-P, or CRA preferred.
• Communication: Excellent written and verbal communication skills, with the ability to effectively collaborate with clinical and non-clinical teams.
• Autonomy: Proven ability to work independently, manage time effectively, prioritize and organize tasks, and meet strict productivity and quality deadlines.
• General Expertise:
  • Possess a high level of initiative and self-motivation.
  • Team player; can navigate supporting highly visible projects and tasks.
  • In-depth attention to detail and a fast learner.
  • Responding to shifting priorities and changes.

Requirements

• Compensation Range: $145,800 — $182,200 USD

Benefits

• Annual performance incentive bonus
• Long-term equity awards
• Comprehensive health benefits (medical, dental, vision)
• 401(k) with company match
• Generous paid time off and company holidays
• Additional wellness and work-life benefits