[Hiring] Integrated Care Assistant @DAVITA

Role Description

The Medical Administrative Assistant provides administrative support to DaVita Integrated Kidney Care Nurses and other members of the Integrated Care National Team. This position collects, verifies, and enters information into appropriate databases, and develops reports and other materials for distribution.

Full-time remote role, Monday - Friday. Starting time between 7 and 7:30 am CST.

Essential duties and responsibilities include:

• Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database.
• Communicate with hospitals, track patient admissions/discharges.
• Transcribe lab results, and follow up with providers for confirmation of services.
• Monitor reports and data feeds, and communicate with the Integrated Care Team to ensure data is current and complete.
• Attend team meetings, conferences, and training as required.
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
• Consistent, regular, punctual attendance as scheduled.
• Other duties and responsibilities as assigned.

Qualifications

• High School diploma or equivalent required.
• Prior administrative experience required.
• Proficiency in navigating MS Office applications and other databases.
• Prior remote work experience is a bonus.
• Deals with confidential information using discretion and judgment.
• Professional verbal communication and telephone etiquette.
• Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change required.

Requirements

• Communication: Convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Managing Work (Includes Time Management): Effectively manages time and resources to ensure that work is completed efficiently.
• Tenacity: Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable.
• Energy: Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods.
• Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over systems.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.