[Hiring] Insurance Verification Specialist @Job Duck

Role Description

The Insurance Verification Specialist role with Job Duck is essential to ensuring accurate insurance communication and timely authorization support within a fast-paced healthcare operations environment. In this position, you will manage insurance verification tasks, support utilization review processes, and maintain consistent follow-up with insurance providers to move cases forward efficiently. This role is well suited for someone who is confident on the phone, highly organized, and focused on obtaining accurate information.

You will collaborate closely with internal teams to verify patient and insurance details while helping ensure authorization requests are properly submitted and tracked. Individuals who are task-driven, patient, and interested in long-term growth within healthcare support services will thrive in this role.

• Compensation Range: $1,150 to $1,220 USD

Responsibilities include, but are not limited to:

• Send medical bills and supporting documentation to insurance companies
• Maintain accurate documentation within the ticketing system
• Initiate and track authorization related calls and requests
• Call insurance companies to check the status of authorization requests
• Assist the utilization review team with insurance verification and follow-up tasks
• Follow up on initial cases to ensure accuracy and completeness
• Verify patient demographics, insurance ID numbers, and diagnosis codes
• Contact insurance providers to supply required medical information
• Confirm receipt of faxed documentation with insurance carriers

Qualifications

• 2-3 years of experience in an intake position
• Experience with insurance verification
• Comfortable making frequent outbound calls to insurance companies
• Ability to manage multiple authorization requests and follow-ups simultaneously
• Willingness to grow in the role and remain long-term
• Professional and confident phone presence
• Task-oriented and highly organized
• Patient and focused under pressure
• Self-motivated with the ability to work independently
• Detail-oriented with strong follow-through
• Ability to efficiently obtain required insurance information
• Willingness to learn and grow long-term in the role

Requirements

• Time Zone: Pacific Standard Time (PST)

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!