[Hiring] Insurance Follow-up Specialist @CorroHealth

Role Description

Insurance Specialists are responsible for accurately identifying insurance claims denials and/or claims processing errors to resolve accounts. This is a remote position.

• Resolve unpaid/denied claims by leveraging proprietary software system, making phone calls, generating letters, accessing client systems and insurance carrier web portals in the pursuit of getting a claim resolved.
• Review medical documentation such as UB04 claim forms, EOB’s and medical records to determine the appropriate course of action for claim resolution.
• Maintain familiarity with client preferences and known issues.
• Meet monthly production and quality expectations.
• Comply with HIPAA privacy laws.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent
• At least one year of physician and/or hospital AR experience preferred
• Knowledge of UB04 claim forms, EOB’s and medical records preferred
• At least one year of Epic, Cerner, Meditech or other EMR experience preferred
• Knowledge of basic computer functions
• Ability to work effectively in a remote environment
• Strong verbal and written communication skills
• Basic mathematics skills (addition, subtraction, calculate percent, etc.)
• Ability to analyze and interpret documents, contracts, notes, and other correspondence
• Ability to multitask in a fast-paced environment
• Organization skills with a strong attention to detail

Requirements

• Regular eye-hand coordination and manual dexterity is required to operate office equipment.
• The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required.
• At times, Team Members are subject to sitting for prolonged periods.
• Infrequently, Team Members must be able to lift and move material weighing up to 20 lbs.
• Team Members may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.