Role Description
Are you an independent go-getter that is mechanically inclined and that makes Customer satisfaction and safety their top priorities? Come join our team, as a Medical Equipment Installer! As an Installer you will support critical hospital operations through the installation of hospital equipment including sterilizers, lights/booms, utility connections that may be used in various settings including operating rooms and sterile processing areas. Installers deliver the highest level of Customer satisfaction from installation through post-installation to ensure continuous care for hospital patients. This is a high travel/commute role with significant driving and likely overnight stays. This is a safety sensitive position.
You will be required to travel within a designated territory to various installation sites via company vehicle. Travel is typically booked 1-2 weeks in advance for project planning purposes and your weekly M-F travel will be extensive throughout the assigned territory. This will include day trips to assigned projects within the territory, the potential of overnight trips if needed, and a person can be working a specific project up to a week at a time. Your typical hours will vary depending on Customer needs. Overtime is common in this position but not guaranteed.
What you will do as an Installer
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Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
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Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
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Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
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Complete service documentation electronically.
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Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
Qualifications
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High School Diploma/GED with 5+ years of recent mechanical experience in a construction or HVAC installation/repair field or Associate's degree in Electronics, Mechanical or similar degree, plus 1-2+ year(s) of related mechanical experience.
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Plumbing and electrical experience strongly preferred.
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Strong technical and troubleshooting skills.
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Excellent interpersonal and Customer communication skills (verbal and written).
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Proficiency in computers and Windows software.
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Flexibility to handle multiple and changing priorities.
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Ability to work flexible hours, sometimes outside โnormal business hoursโ and travel extensively to support business needs.
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Valid driverโs license with clean driving record.
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Must be able to be compliant with hospital/customer credentialing requirements.
Requirements
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Completion of mechanical, electrical, or electronic technical school training preferred.
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General knowledge of city, state, and federal mechanical and electrical codes desired.
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Ability to read and understand blueprints preferred.
Benefits
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Base Salary + Incentive Compensation Program + 15% differential based on total hours worked/pay period.
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Company Provided Vehicle + Cell Phone + Laptop.
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Hands-on Training Program.
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Paid Time Off + 9 Corporate Holidays Per Year.
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Excellent Healthcare, Dental, and Vision Benefits.
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Healthcare and Dependent Flexible Spending Accounts.
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Long/Short Term Disability Coverage.
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401(k) with a Company Match.
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Parental Leave.
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Tuition Reimbursement Program.
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Additional Add-On Benefits/Discounts.