[Hiring] Hospice QA Registered Nurse @Moments Hospice

Role Description

What our QA Workflow RNs do:

• Reviews and does all approvals required of an RN.
• Provides support remotely to field users.
• Pushed workflow through after business hours.
• Responds to telephone, fax, email requests for specific task completion.
• Has good knowledge of HCHB workflow and processes.
• Ensures that all field users have a timely resolution to requests or issues encountered.
• Explains to field users workflow process to assist all users in a good understanding of the HCHB process flow.
• Primary job functions do require problem-solving skills.

Essential Functions:

• Completes POC tasks timely and efficiently to include and not be limited to data entry of referrals, eligibility, scheduling, quick holds, approval of orders, and referrals. All tasks should be completed within 30 minutes of request.
• Escalates appropriate requests to the manager when a resolution is not identified by the user. (Escalation to help desk only to occur after discussing with manager.)
• Monitors email, fax, and phone system ongoing throughout via blackberry or desktop during assigned hours.
• Prioritizes incoming tasks according to patient needs.
• Meets minimum productivity requirements of 100 tasks per day.
• Participates in department staff meetings and educational sessions.
• Other duties as assigned by the director.

Qualifications

• RN License (preferred Compact RN license).
• 3 years of hospice experience.
• 3 years of QA experience.
• Proficient in HCHB is preferred.

Requirements

• RN License (preferred Compact RN license).
• 3 years of hospice experience.
• 3 years of QA experience.
• Proficient in HCHB is preferred.

Benefits

• Competitive salary.
• Company car with fuel and insurance covered.
• Comprehensive health, dental, and vision insurance.
• Flexible scheduling options.
• Generous PTO accruing immediately, plus additional sick leave.
• 401(k) with company matching.
• $70,000 - $80,000 a year.