[Hiring] Hospice Director of Clinical Operations @Mission Healthcare

Role Description

Oversees clinical operations, regulatory compliance, and financial performance across multiple end-of-life care facilities supporting the Mission Hospice organization. This role focuses on:

• Operations oversight
• Regulatory compliance
• Staff leadership
• Financial management/controls
• Quality improvement
• Growth and outreach

The director will be responsible for:

• Supporting accreditation efforts along with survey prep and training
• Plan of corrections post-survey
• Supporting education and quality improvement through partnership with key stakeholders and experts across the Hospice organization
• Staying relevant on CMS updates, changes, and new guidance
• Ensuring that the company infrastructure supports advancements

Territory/Location: Remote, preferred San Diego, CA based. Must be willing to travel 50% to any of our west coast locations.

Responsibilities include:

• Maintaining knowledge of and compliance with current Medicare/Medicaid, state/federal rules and regulations for hospice services
• Ensuring compliance with the Medicare conditions of participation and other state regulations governing the provision of healthcare
• Complying with all Health Insurance Portability and Accountability Act (HIPAA) requirements
• Participating in organizational monitoring of the quality of medical services and quality improvement initiatives
• Hiring, training, mentoring, and developing staff and interdisciplinary teams in Hospice
• Supporting patient care standards and key resource deployment across the organization
• Supporting Hospice educational and training program and strategy for the organization
• Assuming responsibility for personal growth through attendance at seminars, conferences, and continuing education
• Fulfilling the obligation of requested and/or accepted assignments
• Demonstrating knowledge in communication and counseling patient/family in dealing with end-of-life issues

Qualifications

• Bachelors in Nursing or Related Field or Industry
• Clinical operational experience including regulatory, quality, and education
• Proficiency in HOPE tool and related review, actions, and planning aligned to CMS guidelines
• Excellent written and oral communication skills required
• Ability to handle stressful situations/deadlines
• Strong computer and software skills with knowledge of Home Care Home Base highly preferred
• Self-starter, goal-directed with ability to work independently and stay focused without on-site supervision
• Ability to communicate effectively with agency staff, upper management, and other members of the health care team
• 50% travel

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Medical, dental, and vision insurance (for employees regularly scheduled 30+ hours per week)
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

Company Description

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients, and their families deserve care delivered with:

• Compassion
• Accountability
• Respect
• Excellence
• Service

By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment.