[Hiring] Home Health Fax Navigator @Graham Healthcare Group

Role Description

A Fax Navigator is responsible for managing and overseeing the process of receiving and distributing faxes within Graham Health. A Fax Navigator will review and interpret medical documentation and ensure that it is attached to the chart and the staff is notified.

• Receive and process incoming faxes promptly and accurately.
• Sort and distribute faxes to the appropriate departments.
• Attach faxed documents to patient’s chart. Use the coordination notes to ensure the correct staff are notified of new information.
• Process any new referrals that come through faxes and ensure they are exported to HCHB.
• Ensure the confidentiality and security of all faxed documents.
• Communicate with clients and internal staff to confirm receipt of important documents.
• Assist with other administrative tasks as needed.

Qualifications

• High school diploma or equivalent.
• Previous experience in an administrative or clerical role is preferred.
• Previous role working in a medical setting preferred.
• Proficient in medical terminology is required.
• Proficiency in using fax systems.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to handle sensitive information with discretion.
• Basic computer skills, including familiarity with email and document management systems.

Requirements

• Must have and maintain in good standing professional license, certificate, or registration, as applicable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk or hear.
• Regularly required to stand, walk, sit, climb stairs, use hands to handle or feel objects, tools, or controls; and reach with hands and arms.
• Frequently lifts and/or moves up to 20 pounds.
• Specific vision abilities required include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job generally operates in a clerical office setting.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• May travel by automobile and be exposed to changing weather conditions.

Benefits

• Competitive Pay: With opportunity for advancement.
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Retirement: Save for your future with our company offered 401k plan and pension.
• Education: Up to 90% off degrees and certifications through our Purdue University partnership.
• Benefits may vary based on your employment status.