[Hiring] Healthcare Office Administrator @SallySupport

Role Description

We are seeking an experienced and highly organized Healthcare Office Administrator to join our team in a full-time capacity. This role is designed to start with structured daytime training (Monday–Friday) alongside our internal team, with the opportunity to transition into evening and/or weekend coverage as our administrative structure evolves. This is an ideal role for someone who thrives in a fast-paced healthcare environment, is adaptable, and enjoys building strong operational knowledge before taking on independent responsibilities.

• Provide administrative support to healthcare operations, including scheduling assistance, care task entries, mileage tracking, and general coordination
• Manage and update schedules using healthcare platforms, ensuring shift coverage and accurate documentation
• Serve as a liaison between caregivers, clients, families, and care managers with clear, professional communication
• Deliver high-quality customer service via phone and email, including handling time-sensitive requests
• Support data entry and documentation for payroll, invoicing, and reporting
• Maintain accurate and compliant healthcare records and documentation
• Collaborate with HR, finance, and operations teams by documenting issues and escalating when needed
• Assist with general administrative duties such as document management, filing, and system updates
• Support ongoing process improvement and operational organization as the role evolves

Qualifications

• Minimum 2 years of experience in healthcare administration or similar environment
• Strong proficiency in Microsoft Office (especially Excel)
• Experience with healthcare scheduling platforms or CRM/ERP systems is an asset
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• Ability to work independently and adapt to changing priorities
• High attention to detail and strong problem-solving mindset
• Understanding of healthcare documentation, confidentiality, and professionalism

Benefits

• A stable, full-time position with growth opportunities
• A collaborative and respectful team environment
• The opportunity to grow into a key operational support role