[Hiring] Healthcare Admin Expert - EHR Specialist @Mercor

Role Description

• Build long-horizon front-office tasks in healthcare administration with deterministic rubrics for agent performance evaluation.
• Develop scenarios in patient access including scheduling, eligibility verification, and intake with required fields.
• Create coordination tasks such as referral routing and records-request fulfillment with HIPAA elements.
• Design patient communication templates for pre-visit and post-visit with required disclosures.
• Work independently and focus on challenging scenarios that require long sessions.

Qualifications

• 2+ years in patient access, front office, or healthcare admin.
• Expertise in EHR systems like Epic, Cerner, athenahealth, or eClinicalWorks.
• Experience with insurance verification, scheduling, and referral coordination.
• Ability to read and produce admin artifacts like scheduling workflows and intake forms.
• Clear written communication to articulate reasoning and encode it into deterministic rubrics.

Requirements

• Hourly contractor.
• Paid weekly via Stripe Connect.

Application Process

• Upload resume.
• AI interview based on your resume.
• Submit form.

Resources & Support

• For details about the interview process and platform information, please check: Interview Process Details .
• For any help or support, reach out to: [email protected] .