[Hiring] Health Information Management Release of Information Representative III @University of Rochester

Role Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Coordinates the release of protected health information (PHI) from multiple storage media, including electronic records, while utilizing various software to process medical record requests. Reviews requests and authorizations to release PHI, as well as medical record documentation, to ensure completion and accuracy as well as compliance with State and Federal guidelines prior to release. Collaborates with internal and external parties in person, verbally and in writing to meet/exceed customer needs and/or organizational requirements/goals.

• Analyzes authorization for medical information/PHI to evaluate for HIPAA compliance prior to processing.
• Determines if the authorization contains all of the elements required under HIPAA federal regulations.
• Processes all requests efficiently to ensure completion of records request within allotted timeframe.
• Validates and coordinates the release of PHI from various Electronic Medical Records (EMRs), including paper charts and microfiche.
• Ensures only records from requested affiliate, office, provider, specialty, date of service, and/or hospital entity are released per policy.
• Redacts restrictive information where required, either manually or using specialized software.
• Answers, analyzes and resolves questions from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities and 3rd party requesters.
• Researches and analyzes record to determine if there is a relationship shown when a patient representative or proxy is requesting records.
• Analyzes and validates all subpoenas and hospital attorney requests received for HIPAA compliance.
• Uses extensive knowledge of hospital policy and procedures and Federal and State laws and regulations to advise and direct other departments on the process of requests for PHI.
• Researches and facilitates all patient amendment requests for corrections to legal medical record.
• Other duties as assigned.

Qualifications

• Associate's degree in Health Information Technology and 2 years of relevant experience required.
• Or equivalent combination of education and experience.

Requirements

• Ability and temperament to work with minimal to no supervision and to exercise independent judgement in problem solving.
• Ability to communicate effectively and negotiate with all levels of organization, leadership staff, physicians, attorneys, paralegals, patients, family members and/or other internal or external customers.
• Proficiency in computer usage including Microsoft Office Programs, file saving, PDF file manipulation, importing and exporting of electronic files, excellent data entry skills and navigation of electronic medical record systems and software preferred.
• Knowledge of release of information and medical record documentation preferred related to HIPAA preferred.

Benefits

• Compensation Range: $19.15 - $25.85.
• Scheduled Weekly Hours: 40.
• Work Shift: UR - Day (United States of America).

Company Description

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).