[Hiring] Health Information Management Operations Specialist I @American Addiction Centers

Role Description

The role involves accurately uploading and indexing outside records using applicable software, routing documentation to the clinician as appropriate. Key responsibilities include:

• Creating or selecting the appropriate patient, encounter, and/or order while assigning the correct document type and description when indexing into the EHR.
• Incorporating internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding, eDelivery, or importing into the EHR according to HIM procedures while meeting established benchmarks for quality, accuracy, and productivity.
• Applying knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided.
• Analyzing the content of the medical record for missing documentation and signatures and assigning/editing medical record deficiencies by the responsible provider into the chart management system according to State and Federal regulations.
• Providing support and education to clinicians regarding record completion activities.
• Collaborating with Data Integrity or other functional areas to ensure errors in documentation discovered are communicated for Chart Correction.
• Notifying appropriate leadership for quality review and privacy investigation.
• Ensuring clarity, legibility, and position of the scanned documents are readable by the end-user.
• Serving as point of contact for record completion support for clinicians and other providers.

Qualifications

• High School Graduate or Equivalent.
• Typically requires 0-1 years of experience in healthcare.

Requirements

• Proficient computer and keyboarding skills with the ability to learn new computer software systems such as Epic, OnBase, Solarity, Microsoft Office, and electronic communication platforms such as Teams.
• High attention to detail and accuracy with frequent interruptions.
• Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
• Ability to work independently and make decisions with minimal supervision while maintaining quality and productivity standards.
• Works collaboratively in a diverse team environment with openness and respect to learn, create, and problem solve.
• Ability to adapt to a fast-paced environment and transition to switching tasks without issue while maintaining quality and accuracy.
• Ability to learn when receiving constructive feedback by leadership or peers and taking personal ownership for success.
• Strong interpersonal and communication skills.
• Ability to safeguard protected health information (PHI) and basic knowledge of HIPAA.

Benefits

• Base compensation listed within the pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.