[Hiring] Head of Clinical Quality and Regulatory @LifeStance Health

Role Description

The Senior Director, Clinical Quality and Regulatory provides enterprise leadership for LifeStance’s clinical quality, safety, incident management, regulatory readiness, and accreditation infrastructure within the Chief Medical Office. This role sets the strategy, operating model, standards, governance cadence, and accountability mechanisms for a nationally consistent quality function, while ensuring regional execution is aligned, measured, and sustained. The Executive Director translates clinical quality, patient safety, regulatory, and incident trends into enterprise priorities, actionable improvement strategies, and executive-ready insights for operational, clinical, compliance, and board-level stakeholders.

This is an executive leadership role with selective direct involvement in the highest-risk and highest-complexity work. The Senior Director maintains sufficient proximity to investigations, survey readiness, and regional execution to ensure credibility with clinicians and operators, while primarily focusing on strategy, standards, governance, escalation, and system-level improvement across the enterprise.

Consistent with LifeStance's values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description.

Qualifications

• Master's degree in a behavioral health discipline, nursing, or a related clinical field.
• Active, unrestricted clinical license (for example LCSW, LMFT, LPC, PsyD, PhD, APRN or PA) preferred but not required; equivalent behavioral health quality, regulatory or clinical operations experience will be considered.
• Ten or more years in behavioral health service delivery, clinical quality, or clinical operations, including executive-level responsibility for quality strategy, regulatory oversight, performance improvement and organizational risk management across complex healthcare environments.
• Six or more years of leadership experience managing directors, managers and or cross-functional teams, with demonstrated success influencing executive stakeholders, leading large-scale quality transformation initiatives and developing leadership pipelines within growing healthcare organizations, with a track record of hiring, coaching and developing clinical or quality professionals.
• Demonstrated success leading regulatory readiness, accreditation, state licensure, and payer audit activities related to clinical quality and documentation, including development and execution of corrective action plans that drive sustained compliance.
• Demonstrated ability to build and interpret quality data and to present findings credibly to executive and board-level audiences.
• Willingness to carry selected direct casework alongside leadership responsibilities.
• Qualified candidates must be legally authorized to be employed in the United States.
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.

Requirements

• Multi-state or national behavioral health experience, including outpatient, PHP, IOP or inpatient settings.
• Joint Commission or multi-state survey leadership experience.
• Process improvement experience such as Lean or Six Sigma green or black belt.
• Certified Professional in Healthcare Quality (CPHQ) or comparable quality credentials or experience.
• Experience with peer review, credentialing and privileging, and focused or ongoing professional practice evaluation.
• Experience implementing a quality, incident or risk management platform.
• Residence within one of the regions this position will support.

Benefits

• Medical, dental, vision, AD&D, short and long-term disability, and life insurance.
• 401k retirement savings with employer match.
• Paid parental leave.
• Paid time off.
• Holiday pay.
• Employee Assistance Program.

Company Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

LifeStance Health Values:

• Belonging: We cultivate a space where everyone can show up as their authentic self.
• Empathy: We seek out diverse perspectives and listen to learn without judgment.
• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team: We realize our full potential when we work together towards our shared purpose.