[Hiring] Head of Clinical Informatics @R1 RCM

Role Description

The Director of Clinical Informatics sits within the Data Platform organization, but operates broadly across product, engineering, AI, and customer-facing teams. It is a highly cross-functional, multi-stakeholder role that bridges engineering and product, ensuring that how we model data directly enables scalable product experiences and AI capabilities. This role acts as the connective layer between clinical reality, data systems, and product outcomes - owning the informatics strategy that underpins the platform.

Essential Responsibilities

• Own computable knowledge systems
• Develop and maintain structured artifacts:
  • Data models
  • Ontologies
  • Value sets
  • DRGs
  • Deterministic rules (e.g., payor policies)
• Ensure scalability, versioning, and alignment with evolving standards
• Build informatics platform capabilities
• Lead development of core infrastructure:
  • Terminology services
  • Knowledge tooling
  • Semantic/graph layers
  • Mapping APIs
• Partner with engineering to build, buy, or integrate solutions
• Enable AI and data platform use cases
• Provide “Informatics-as-a-service” across teams:
  • Data harmonization
  • EHR/claims integration
  • Analytics
  • AI/agentic systems
• Embed with engineering and AI teams as needed to drive delivery
• Bridge engineering and product
• Translate complex data structures into usable product capabilities
• Partner on roadmap, tradeoffs, and implementation decisions where data design impacts UX and outcomes
• Define repeatable “informatics playbooks” for new customers and use cases
• Lead standards and external engagement
• Represent the company in HL7/FHIR, AMIA, CMS, and related forums
• Influence evolving interoperability and quality standards
• Establish governance and trust frameworks
• Implement data governance, auditability, explainability, and responsible AI practices
• Partner cross-functionally to support compliance and oversight
• Build and lead the function
• Hire and mentor a high-performing informatics team
• Establish operating model, tooling, and best practices

Qualifications

• Deep expertise in clinical/financial data, ontologies, and terminologies (e.g., SNOMED, ICD, CPT, LOINC, RxNorm)
• Strong understanding of interoperability (FHIR/HL7) and data modeling at scale
• Experience working closely with engineering and product teams on data-driven systems
• Systems thinker who can translate ambiguity into scalable, practical solutions
• Proven ability to operate across multiple stakeholders and influence direction

Interview Logistics Notice

As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodation will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants.

Compensation

For this US-based position, the base pay range is $140,000-$300,000 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan.

Company Description

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team, you’ll find the opportunity to constantly learn, collaborate across groups, and explore new paths for your career. Our associates are given the chance to contribute, think boldly, and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.