[Hiring] Head of Clinical Development @Sword

Role Description

We are seeking a Head of Clinical Development to drive clinical outcomes in Pulse, Sword's AI cardiometabolic care solution spanning hypertension, pre-diabetes, and GLP-1 support. This is a strategic and tactical role working closely with Product, Go-to-Market, Clinical Ops and, Clinical Affairs & Research team, reporting directly to the General Manager and working closely with the Chief Medical Officer and SVP for Clinical & Regulatory Affairs.

You will partner cross-functionally to ensure clinical requirements are reflected accurately in:

• Product features
• AI behavior
• Operational workflows
• Member experiences
• External communications

The role covers real breadth:

• Clinical program architecture
• External clinical credibility and thought leadership for go-to-market
• Clinical input into product development
• Clinical governance of Pulse's AI-driven three-way chat experience
• Clinical quality standards for Clinical Operations

What you’ll be doing:

• Product Development
  • Set clinical validation standards for new features, workflows, interventions, and AI-supported experiences before and after launch.
  • Bring the clinical lens to feature assessment alongside Product, calibrating the level of clinical rigor to the actual risk of each feature.
  • Provide clinical expertise in the scoping and refinement of PRDs.
  • Review and clinically interpret member and clinician feedback, maintaining a tight loop back to roadmap and program decisions.
  • Monitor and interpret clinical outcomes to identify drivers of improvement, decline, or variation.
  • Surface clinical constraints early, flagging where a solution will be clinically wrong or difficult before development begins.
• AI Clinical Development, Evaluation, and Governance
  • Help define the intended clinical role, therapeutic boundaries, and prohibited behaviors of Pulse's AI-supported experiences.
  • Work with Product and AI on both the prompting layer (guidelines, guardrails) and the harness layer (knowledge base, escalations).
  • Co-develop the clinical components of evaluation rubrics, acceptance criteria, release thresholds, and annotation requirements.
  • Define the clinical content needed for annotator training, including example annotations.
  • Clinically interpret annotator feedback and help determine necessary changes.
  • Contribute to post-launch clinical monitoring, interpret findings, and help determine actions.
  • Represent Pulse's clinical perspective on relevant internal AI monitoring and governance boards.

Qualifications

• Licensed clinician (MD, DO, NP, RD, or PharmD) with 8+ years of clinical experience.
• At least 3 years in a clinical leadership role within digital health, health-tech, or value-based care.
• Deep expertise in cardiometabolic conditions: hypertension, pre-diabetes and diabetes, obesity, and GLP-1 therapeutics.
• Experience owning a clinical outcomes framework, including defining metrics and evidence standards.
• A track record of being the external clinical voice for a product.
• Experience partnering directly with product and engineering teams.
• Comfort defining clinical guardrails and evaluation criteria for AI-supported or AI-driven care experiences.
• Strong writing and narrative skills.
• Comfort with ambiguity and building a function's clinical infrastructure from a limited starting point.

Requirements

• Every hire must demonstrate at least Level 1 AI proficiency.
• Expected level will vary depending on the seniority of the role.

Benefits

• Total Compensation Range: $108,920 — $171,160 USD.
• Country-specific benefits may vary and will be detailed separately.