[Hiring] French to English Medical Translator @RBC

Role Description

You will be responsible for accurately conveying the meaning of written and spoken medical and insurance content from French to English, while ensuring that context, clinical accuracy, and meaning are preserved. You will apply comprehensive knowledge, skills, and best practices to perform assignments with precision and excellence. Please note this is a 12-month contract opportunity. This role is open to candidates located in Quebec and Ontario.

• Translate medical and insurance documentation from French to English for Life & Health Claims adjudicators and clinical team, ensuring accuracy and compliance with clinical terminology standards.
• Maintain translation quality through selective revision audits and identify opportunities for continuous improvement.
• Meet strict departmental service level agreements (SLAs) and tight turnaround times while maintaining unwavering quality standards.
• Research, document, and communicate medical terminology to build a comprehensive team glossary and ensure consistent translation across all claims.
• Exercise integrity and strictly adhere to RBCI privacy and confidentiality procedures when handling sensitive client information.
• Optimize the use of in-house terminology databases, reference materials, and information technology tools to enhance efficiency.
• Collaborate with peers and stakeholders to keep translation procedures updated and identify process improvements.
• Enhance partner and client experience through effective communication and strong working relationships.

Qualifications

• Post-secondary degree in Translation, Linguistics, or equivalent related professional experience.
• Minimum 2 years of professional medical and/or insurance translation experience with documented track record.
• Bilingualism (English and French) required.
• Fluency in French and English, written and spoken.
• Exceptional attention to detail and ability to identify inconsistencies and terminology issues.
• Ability to work effectively under pressure with tight deadlines while maintaining quality.
• Demonstrated ability to work collaboratively and deliver exceptional client experience.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint).

Requirements

• Experience with translation management systems or medical terminology databases (Nice to Have).
• Familiarity with claims adjudication processes or insurance industry terminology (Nice to Have).
• Knowledge of disability claims, rehabilitation terminology, or workers’ compensation processes (Nice to Have).
• Strong analytical thinking and results-driven approach (Nice to Have).
• Ability to quickly learn software applications (Nice to Have).

Benefits

• A Total Rewards program, competitive pay and high-earning potential.
• Flexible work/life balance options.
• All the tools, training, and team support you need to grow your business and career.
• Sophisticated RBCI software tools to boost your productivity.