[Hiring] Field Services Veterinarian @MSD

Role Description

Are you looking for an exciting new challenge to use your veterinary skills? This is a Brisbane field-based opportunity with QLD-wide travel, including Gold Coast and Sunshine Coast. You will be part of a trusted global leading animal health organization.

Your primary responsibility will be to execute the Field Services Veterinarian (FSV) strategy and tactical plans to achieve business outcomes, drive sales and market share growth predominantly into veterinary practices. You will:

• Maximise biopharma and portfolio opportunities including launches.
• Provide first-class technical support to customers, stakeholders, KOLs, and influencers.
• Support the technical needs of the sales regions.
• Interact with customers on a technical level, deliver presentations, and train sales representatives on the use of technical data during sales calls.
• Coach sales representatives on technical selling.

Of critical importance to the successful execution of this role is the ability to communicate technical information effectively to a range of audiences, including the development of effective product/industry training programs for appropriate staff. The Field Services Veterinarian will also support preparation of technical tools and provide field technical support to the marketing team.

Qualifications

• A Veterinary Degree and Registration with the Veterinary Surgeon’s Board - Essential.
• Prior experience in clinical companion animal veterinary general or specialty practice.
• Experience with companion animal vaccines and parasiticides.
• Excellent written and oral communication skills, including the confidence to deliver training/presentations.
• Industry or research experience will be highly regarded but is not essential.
• Highly developed skills in establishing, influencing, and maintaining business relationships.
• Compliance-focused mindset, with strong organisational skills.
• Highly competent in numerical analysis, technical and verbal data, with a sound and logical approach to problem solving.
• Self-starter with initiative who works well with minimal supervision.
• Ability to work under pressure to meet deadlines and to make decisions on a day-to-day basis concerning routine activities.
• Ability to work within a team environment.

Requirements

• Successfully execute the Field Veterinary Services strategy and action plans to achieve business goals.
• Liaise with the sales team to develop and implement territory plans for technical field coverage, including customer visits, provision of best practice technical training and presentations, and measurement and achievement of defined key team field metrics.
• Utilise the sales team within territory to influence customers and clients to drive sales and market share growth.
• Serve as the territory’s technical expert, evaluating regional and individual technical training needs of the sales representatives and coaching sales representatives in technical selling skills.
• Prepare and deliver technical trainings on Animal Health products to our veterinary and retail customers and to university and TAFE students.
• Build and maintain effective working relationships with customers and stakeholders (e.g. veterinarians, vet nurses, store managers, etc.).
• Develop and maintain relationships with KOLs (key opinion leaders) and key influencers (e.g. specialists, vet schools, key accounts etc.) to investigate, evaluate, obtain alignment, and implement new business opportunities.
• Effectively use CRM (Customer Relationship Management) tools.
• Represent the company at Veterinary Schools, Professional Veterinary Associations and Conferences.
• Provide technical advice to veterinarians, veterinary and pet retail staff, and consumers on company products.
• Develop and implement market development studies and produce publications to support launches and drive portfolio development.
• Implement formal training programs for the sales teams to measure their competencies.
• Ensure effective communication across the sales and marketing team, sharing knowledge and participating positively in sales team meetings and marketing-initiated forums.
• Monitor market trends, and competitor activities and provide strategic and tactical recommendations to grow our company’s market share.

Benefits

• Work autonomously whilst being supported, encouraged, and being part of a trusted Global Animal Health organisation.
• Flexibility and opening doors to other opportunities and skillsets.
• Attractive remuneration, company benefits, and a supportive team environment.