[Hiring] Executive Clinical Director of Market Operations @Accompany Health

Role Description

As an Executive Clinical Director of Market Operations, you will serve as a senior clinical leader at Accompany Health, reporting directly to the Chief Medical Officer. Working in close partnership with the Head of Market Operations, VBC leadership team, and Product teams, you will hold dyad operational accountability for building, leading, and refining market-based clinical care systems. You will directly drive high-quality clinical care, total cost of care performance, quality metrics, and exceptional employee engagement across clinical pods.

Responsibilities

• Care Model Execution & Scalable Systems Integration:
  • Drive the operational execution of Accompany Health’s clinical care model across all markets.
  • Establish standard operating procedures (SOPs) and clinical delivery playbooks.
• Operational & Clinical Performance Management:
  • Manage cross-functional systems to deliver high-touch, compassionate, patient-centered care.
  • Drive market-level performance across core value-based KPIs:
  • Patient engagement and retention.
  • Accurate, comprehensive, and timely clinical diagnosis with evidence-based treatment plans.
  • Quality measure performance, maintaining 4+ STARs across all key HEDIS metrics.
  • Total medical expense (TME) reduction through proactive chronic disease management.
• Clinical People Leadership & Talent Development:
  • Directly manage the Core Care Model Provider Service Line.
  • Partner collaboratively with Market Medical Directors and the CMO.
  • Support and coach clinical leadership on managing care pod panels.
• Strategic Leader for Clinical Innovation:
  • Act as a key clinical leader for strategic clinical innovation.
  • Serve as a key clinical lead for product build and workflow automation.
  • Partner with Product and Engineering to continuously test and iterate technology-driven enhancements.
• Quality, Safety, and Culture:
  • Ensure adherence to evidence-based clinical guidelines and company procedures.
• Market Implementation & Expansion:
  • Partner with Market Operations to lead new payor/market implementations.
  • Oversee clinician hiring and adaptation of operational systems.
• Direct Clinical Care & On-Call Coverage:
  • Dedicate up to ~10% of time to direct clinical care.
  • Participate in rotating on-call schedules as needed.
• Travel:
  • Travel will be variable around monthly to existing markets.

Qualifications

• Master’s or Doctoral degree in Nursing (Nurse Practitioner) or Physician Assistant Studies (PA-C) from an accredited program.
• Current, active, and unencumbered NP or PA national certification and state licensure.
• 8+ years of clinical practice experience as an NP or PA.
• 5+ years in progressive clinical leadership roles within a value-based care (VBC) organization.
• Demonstrated track record of operationalizing clinical care models.
• Proven accountability for key value-based performance metrics.
• Willingness to provide direct patient care (~10%) and travel as needed.

Requirements

• Experience partnering directly with Product, Tech, and Strategic Operations teams.
• Experience and fluency in using AI tools in clinical workflows.
• Background working in high-growth, venture-backed healthcare startups.
• Deep clinical and operational familiarity with Medicare Advantage and Medicaid managed care.

Benefits

• Salary range: $175,000 — $225,000 USD.
• Eligibility for bonus, equity, and benefits.