[Hiring] Epic MyChart Senior Consultant @Huron

Role Description

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Huron’s Healthcare Transformation Services (HDTx) team works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability.

Qualifications

• 3+ years of Epic consulting, implementation, optimization, or support experience within a healthcare environment.
• MyChart certification.
• Serve as a MyChart generalist with broad knowledge across all areas of the application, including workflows, configuration, support, and optimization.
• Experience providing production support, including troubleshooting, break-fix resolution, and backlog management.
• Ability to independently analyze, prioritize, and resolve support tickets in a fast-paced operational environment.
• Experience supporting rural health initiatives, community health programs, or grant-funded healthcare projects in a client-facing environment.
• Hands-on experience with Epic MyChart Care Companion workflows, including design, build, optimization, and end-user support.
• Experience configuring and supporting Epic Cheers Campaigns and patient engagement initiatives.

Requirements

• Epic certification or experience in Cheers, or related patient engagement applications.
• Direct experience implementing or optimizing MyChart Care Companion and Cheers Campaigns within Epic.
• Familiarity with Epic release upgrades, testing, and post-implementation support activities.
• Experience transitioning from production support work into larger optimization, enhancement, or implementation projects.
• Prior experience supporting grant-funded healthcare initiatives or projects focused on improving access to care in rural populations.
• Previous healthcare consulting experience supporting Epic implementations, enhancements, or optimization efforts.
• Ability to work independently while collaborating effectively with cross-functional client and consulting teams.

Benefits

• Medical, dental and vision coverage.
• Other wellness programs.