[Hiring] Epic Inpatient Orders Analyst @Jupiter Medical Center

Role Description

The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient Order Entry, Provider Documentation and Infection Control applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

• Provide application support and optimization.
• Analyze business issues/requirements and workflows to meet operational and organizational needs.
• Collaborate with customers contributing to the analysis, testing, documentation, and implementation of medium to high complexity activities of assigned software.
• Act as the primary support contact for the application's end-users.
• Identify issues that arise in their application area and work to resolve them.
• Guide workflow design, build, and test the system, analyzing technical issues associated with Epic software.
• Identify and implement requested changes to the system.
• Maintain regular communication with Epic representatives, including participating in weekly project team meetings.
• Develop an understanding of operational needs to set the direction for the organization's workflows.
• Participate in training and work with end users.
• Troubleshoot problems and questions.
• Review the status of projects and issues on an ongoing basis with leadership.
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in clinical, Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field.
• Epic Certified in respective application upon hire or obtain within 9 months of employment.
• Proficient in Microsoft applications including Word, Excel, and PowerPoint.
• Preferred but not required RN degree.
• Prior analyst experience working with inpatient order entry, provide documentation and/or infection control systems.
• Work history/knowledge of inpatient clinical operations and workflows (e.g., order entry, provider documentation, etc.).
• Strong understanding of physician orders and downstream integrated workflows initiated from orders.
• Prior experience with EpicCare Order Entry, Provider Documentation & Bugsy a plus.
• Familiarity with infection control regulatory reporting requirements (state and NHSN).
• Familiarity with hospital infection control workflows and policies.
• Familiarity with antimicrobial stewardship program and pharmacy clinical monitoring programs.
• Familiarity with regulatory reporting requirements for the NHSN Antimicrobial Usage and Resistance module (AUR).
• Familiarity with how antimicrobials are ordered and dispensed.
• Familiarity with relevant lab results for specific medications.

Team Member Competencies

• Establishing Relationships: Builds effective networks, working relationships, and alliances to collaborate effectively within department and organization.
• Peer Support: Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team.
• Inspiring and Motivating Others: Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.
• Demonstrating Emotional Intelligence: Exercises self-leadership, self-awareness, and self-regulation; manages emotions appropriately.
• Acting with Integrity: Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives.
• Being a Champion for Change and Innovation: Supports people in their efforts to try new things; thinks creatively and generates novel ideas.
• Communicating Effectively: Speaks and writes clearly, conveys information in a concise, organized, and logical manner.
• Promoting Diversity and Inclusion: Treats all people with dignity and respect; demonstrates an open-minded approach to understanding people.

Physical Requirements

• Requires sitting for long periods of time, use of computer and other telecommunication devices.
• Must be able to work in a stressful environment, work independently, and be capable of critical thinking.
• Detail oriented, alert, and self-motivated.

Threshold Requirements

• Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation.
• TB/PPD Surveillance Program.
• Maintenance of required professional licensing and/or certification(s).